Leverage ready-to-use correspondence templates for customers, internal stakeholders to get quick approval or backup data. These templates are auto-populated and can be easily customized based on unique business requirements.
Improve your customer experience by automatically sending correspondence letters through email, fax, posting it on the customer’s website/portal, or printing and mailing it to them.
Auto-capture customer email responses in one single place using email inbox, it becomes easier for the deductions team to view and track all inbound and outbound email conversations in a centralized repository.
Customize correspondences for customers and internal stakeholders along with defining the mode of correspondence such as email, fax, A/P portals.
Access based on the customizations, the complete customer correspondence package, which is automatically generated for the customer including cover sheets,
debit memo and invoice.
Automatically map and fill all essential information in the deduction denial forms on customer websites and portals, such as chargeback amount, invoice numbers and customer contact details.
Select the customers' prefered mode of correspondence and send the correspondence through emails, fax, website/portal integrations, print and mail.