Integrated Receivables Cloud Platform

Automatically Push Data to Customer Portals

Speed-up customer communication in their prefered format to improve the net recovery on invalid deductions with the minimum manual effort

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Automatically Push Data to Customer Portals solutions diagram

FASTER RESOLUTION NOTIFICATIONS WHICH RESULT IN FASTER RECOVERY.

  • Eliminate the time spent manually writing customer correspondence letters

    Ready-to-use templates are auto-populated with all essential details and easily customized based on businesses' unique requirements instead of analysts manually writing each deduction correspondence letter.

  • Communicate quickly for earlier bad-debt recovery

    Automated, bulk correspondence for claim denial correspondence and notifications help you recover unpaid invoices faster.

  • Improve customer experience by collaborating with them according to their unique preferences

    Customer collaboration doesn't require any additional manual effort due to automatically sending correspondence letters through email, fax, posting it on the customer website/portal, or printing and mailing it to the customer.

  • Provide support to collections proactively through centralized tracking of all customer correspondence

    Collection efforts improve through centralized tracking of all customer correspondence sent by the deductions team for better follow-up and collection of due amount.

Four steps to automatically send customer correspondence

Provide the ability to configure correspondence packages

Solution provides analysts with the ability to:
- customize customer specific templates and cover letters
- configure the mode of correspondence such as email, fax, pdf or web for different customers
- configure attachments such as back up documents, invoice document

Auto-generates the complete customer correspondence package collated in the appropriate order

According to the customized configuration, the complete customer correspondence package is automatically generated for the customer including:
- cover sheet
- debit memo
- invoice

Auto-fills customer denial forms on customer websites and portals

Solution automatically maps and fills all essential information in the deduction denial forms on customer websites and portals, such as:
- chargeback amount
- invoice numbers
- customer contact details

Single-click to send the correspondence

Analysts can simply select on customers' prefered mode of correspondence and send the correspondence through:
- email
- fax
- website/portal
- print and mail

This is Why A/R Teams Love Us

HighRadius Customer: Keurig Dr Pepper
Improved Recovery : Dr. Pepper Snapple Group was able to increase their net amount repaid on invalid deductions by 28% from $5M to $6.4M.
HighRadius Customer: Reckitt Benckiser
Accuracy : Reckitt Benckiser's deduction team was able to reduce their average days to resolve deductions by 77%.

There's no time like the present

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Resources

EBOOK

Streamlining Deductions Operations: A Primer to Resolving Deductions 2x Faster
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DATASHEET

Datasheet : Deductions Cloud
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CASE STUDY

How Danone Automated Deductions Operations and Reduced DDO by 25 Days
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