Integrated Receivables Cloud Platform

AI and ML-Based Recommendations in Exception Handling

Improve analyst productivity by resolving exceptions faster with AI-based customer master recommendations, reference number suggestions based on past analyst actions.

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AI and ML-Based Recommendations in Exception Handling solutions diagram



  • Predict remittances and auto-link remittances to payments

    Leverage AI-based remittance prediction to predict invoices as potential remittances. Automatically link predicted remittances to payments based on a preconfigured threshold by the analysts.

  • Reduce time required to resolve check remittance-related exceptions

    Leverage Machine Learning capabilities to enhance the check image quality by removing the noise. Accurately predict line-item level data from the images and suggest reference numbers to resolve exceptions faster.

  • Leverage AI-based customer master recommendations to Improve cash posting rates

    Reduce the manual effort required in regular customer master maintenance through AI-based recommendations on alternate payers, payer aliases, bank account information based on past analyst actions.

  • Free up analyst bandwidth by skipping payments with standalone deductions

    Leverage Machine Learning capabilities to identify payments with genuine, standalone deductions that can be skipped for review. Your cash application analysts can prioritize payments to review leading to improved efficiency.

How to get started

1. Automatically capture payments and remittance information

Auto-capture all standard payments and remittance information across various sources(checks, EDIs, emails,
web portals).

2. Access AI-based customer master recommendations and missing remittance predictions

Leverage AI capabilities to predict missing remittances and to improve the quality of scanned check images. Receive customer master recommendations such as alternate payers, bank account information.

3. Resolve exceptions faster through AI and ML-based suggestions

Improve your productivity by resolving exceptions faster. Leverage AI-based reference number suggestions and skip payments with standalone deductions to prioritize
your exceptions.

4. Reconcile cash faster

Automatically match open invoices to payments and map customer reason codes to internal reason codes. Generate enriched files in formats that are compatible with any ERP including SAP, Oracle, MS Dynamics, Infor, Sage, and other legacy systems and post cash directly to the ERP.

This is Why A/R Teams Love Us

HighRadius Customer: Johnsonville Sausage
Speed : The cash application team at Johnsonville Sausage reduced the time spent on cash posting from 40 hours to 17 hours with 80% of the dollars applied without any manual intervention.
Faster and accurate cash posting : Johnson and Johnson achieved a 95%+ hit rate in cash reconciliation with the help of automation

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