Digital Assistant for Credit-to-Cash

Quick Answers | Analytics | Artificial Intelligence


Why do Credit and A/R Teams Need Freeda?

Everyday credit and receivables analysts and managers process hundreds of thousands of receivables transactions while looking for data, information and reports across systems and tools.

For example, a discussion with a customer on credit limit extension is only meaningful if an analyst is able to look real-time at customer payment history and total credit exposure – something which requires pulling data from multiple resources and performing time-consuming analysis.

Similarly, a typical day for any credit-to-cash team involves countless hours lost in looking for information.

Managerial time is lost in looking for reports to monitor team performance
Staff productivity is lost in looking for customer related data and invoice information


Who is FREEDA?

Freeda is an Artificial Intelligence-enabled Digital Assistant for the entire credit and A/R team. It is capable of answering questions and helping with work just like a knowledgeable colleague, or reliable resource.

Natural Language Processing

Natural Language Processing

Freeda speaks your language. Just like a real person. Ask a question in the chat-box and Freeda will get back with an answer. Freeda leverages natural language processing algorithms to understand language. The algorithms enable Freeda to realize the ‘intent’ behind virtually hundreds of thousands of user questions and provide appropriate response and information.

Integrated Across Credit-to-cash

Integrated Across Credit-to-Cash

Freeda knows everything. It sits at the core of the Integrated Receivables platform and is able to communicate and deliver information across integrated receivables functions or within a single process.


What does Freeda do?

Access A/R Information

Get Quick Answers

  • Need info on a customer’s open invoices?
  • Want to know the status of the next payment batch?
  • Looking to find out all tasks assigned to you?

Ask a question and Freeda will be there with an answer, or point you to the right resources within the Integrated Receivables system. Freeda enables instant and quick access to basic information about receivables and payment history, customer master data and team or individual activity and performance.

Perform Quick Analysis

Perform Quick Analytics

  • What is the average DSO for a customer?
  • Who was the top performing collector this week?
  • Trends for deduction write-offs over the last year?

Freeda is good with numbers. Freeda goes deep into your A/R and customer history data and crunches the numbers for you. Freeda is able to perform analysis on-the-fly using data from open A/R, customer master, payment history, and any other sources.

Reporting at Fingertips

Predict the Future

  • Will an invoice get paid next week?
  • Is it a good time to call a customer?
  • Will the customer send a remittance for this payment?

Your Integrated Receivables data has valuable insight. Freeda leverages machine learning to help you make accurate decisions using your credit and receivables data. Just ask Freeda and let it predict the future.


Request a Demo

Freeda is NOW available with the HighRadius Integrated Receivables Platform

Integrated Receivables

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