Automated Dispute Management In Collections

The Collections team at Brightstar Corporation increased their Collections accounts coverage per day by 97% through leveraging custom correspondence packages offered by HighRadius.

Previously they used only 8 different types of email correspondence templates which needed extensive IT involvement for set up and configuration.

The Shurtech Collections team reduced past-due A/R by 50% with the help of efficient customer correspondence.

They had a 33% reduction in the 1-30 days past-due aging bucket and a 75% reduction in the 31+ days past-due aging bucket.