Roadmap To Enhanced Customer Collaboration

What you’ll learn

  • Learn about the four pillars of customer collaboration
  • Understand how a self-service maturity model levels up correspondences

Customer Collaboration Maturity Model

Customer Collaboration Maturity Model CTA

Elevate your process
to the next level
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Re-Imagine Collections with AI: How Staples Reduced…


At Staples, the A/R teams’ vision was to reduce bad debt and improve…

30 min

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5 Tips to Faster Collections with Customer…


Introduction Businesses today need the right financial data to thrive in today’s competitive…

4 min

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7 Collections Strategies That Haven’t Aged


Collections in the B2B Industry The Collections management software is a function of…

3 min

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HighRadius Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO. It provides a complete set of tools to optimize and automate the credit collections management process and enable the better prioritization of credit collections activities All the information you need (invoices, dispute information, POD, claims, tracking info, etc.) on each case is automatically presented in a collections work-space and is ready for use. Apart from the wide variety of benefits that it has, it also comes with some amazing features like CADE (Collection Agency Data Exchange), collector’s dashboard which has prioritized collections worklist, automated dunning & correspondence, dispute management, centralized tracking of notes, call logs & payment commitments along with cash forecasting functionalities. The result is a more efficient collections team that contributes to enhanced cash flow and reduced DSO.