Our main focus during the e-adoption journey was to always improve the usability and the experience for our end customers
Headquartered in Cleveland, Ohio, American Greetings is a 1906 established creator and manufacturer of social expression products such as paper cards, digital greetings, gift wraps, party goods etc.
By matching the invoices and the payments electronically, cash application process can be done within the same day, which otherwise takes 2-4 working days. Thus, automating cash application saved a lot of time.
By eliminating repetitive tasks through automation, analysts could focus on more value-adding responsibilities.Fewer people were needed to do the same job, so there was an improvement in productivity
Customers can log in to see details of outstanding invoices and re-download invoice copies they might have lost.They can also make payments from the portal, without needing any support from the supplier