Danone’s A/R Automation Success Story | HighRadius

Improved Working Capital By Recovering $20M From Invalid Deductions With A/R Automation

Impact Achieved

$20M

Recovered From Invalid Deductions

98%

Automated Cash Application

25

Days Reduced DDO

75%

Productivity Improvement

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Jacob Whetstone

Director, Credit and Accounts Receivable

Danone

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About Danone

Danone, an industry-leading F&B manufacturing company, achieved 98% straight-through cash application while mitigating bad debt due to invalid deductions.

Employee

1,02,449 (2019)

Revenue

$25.3 billion (2019)

Geography

NA

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Top Challenges

  • 250+ Hours spent on application of e-payments; Increased complexity with manual remittance capture from 25+ portals.
  • Manual mapping of customer reason codes to ERP specific reason codes for 4000+ deductions.
  • Lack of time and resources to identify invalid deductions causing high write offs.

Business Benifits

  • Seamless Cash Application with automatic capture of payment Information coupled with auto-aggregation of remittance data.
  • Efficient deduction resolution and recovery with automated reason code identification and mapping.
  • Automatic write off of low dollar value-valid deductions based on business rules.

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Reduction in ADD

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Decrease in DSO

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Hours Saved every year with Auto-Correspondence

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43%

Increase in Deduction Claims

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Increase in Hit Rate for Checks/Electronic Payments

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Decrease in Open AR