Accounts Receivable Knowledge Center

eBooks

Evaluating your O2C Automation Journey: Is it time for a service?

Learn how to best measure your O2C automation performance and why businesses are accelerating their digital transformation following the pandemic.
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Beyond ERP: The Impact of Optimizing Accounts Receivable for Microsoft Dynamics

Optimize accounts receivables in Microsoft Dynamics with built-in features and out-of-the-box AR apps. AR solutions augment MSD’s capabilities.
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4 Reasons Why CFOs Need to Re-think B2B Payments for Accounts Receivables

Explore this whitepaper to know 4 reasons why CFO’s need a change in their B2B payment strategy. Learn about integrating digital payments in Sage.
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The Must-See Deductions Process Maturity Model for CPG Companies

Understand the 6 stages of deductions process maturity and deep dive into how CPG companies can create an intelligent deductions management framework.
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Ideal Tech Stack for Real-TIme Visibility into Each Customer’s Performance

Read this ebook to understand the importance of real-time global visibility over SSC processes and get a glimpse of the ideal tech stack required for…
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Effective Cost of Robotic Process Automation Could Be 10x More Than You Think

This ebook uncovers the real cost of RPA implementation, sets up the case for AI-based automation & provides a sneak peek into AB InBev's AI-driven…
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Winning Formula for Successful Digital Transformation in Shared Service Centres

Read this ebook to find out a phased approach for SSCs to assess digital maturity, the digital toolkit to improve that, and a view into…
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The Best-in-Class Digital Approach to Operational Excellence for Shared Service Centres

This ebook showcases the importance of having an agile digital strategy to move beyond the approach of performance maturity to best-in-class for O2C GPOs.
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Shared Service Centre 2.0 | 3 Step Framework to Build Next-Gen Global Innovation Centers

Read this ebook to witness the journey of SSC evolution and understand the framework behind transforming them from service centers to innovation hubs.
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Overcoming the Seven Critical Challenges for Global Business Services to Thrive in a Turbulent Economy

This eBook primarily focuses on the ways to overcome the 7 critical challenges that GBS organizations are facing amidst the turbulent economy.
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Simplify Accounts Receivables with NetSuite and RadiusOne

Learn how to enhance and automate accounts receivable processes within NetSuite.
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A Complete Guide to Unlock Sage Intacct’s Full Value: Harness AR Automation

Learn how to enhance and automate accounts receivable processes within Sage intacct
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Harmonizing Global Processes by Moving Beyond ERP to a Cloud-Based O2C Platform

In this ebook learn about the major pitfalls of ERP systems & witness how an integrated end-to-end cloud platform can resolve all issues of siloed…
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2021 Playbook for B2B Credit Risk Management

Built with inputs from 200+ A/R leaders across North America and Europe. Details on the five biggest trends impacting the Credit world and the perfect…
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Playbook for Order-to-Cash Management
in the New Economy

Order-to-Cash teams are long due for an upgrade! To avoid irrelevance and to meet the expectations in the new economy, teams must embrace a ‘new…
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Collections Maturity Assessment Model for Consumer Goods Companies

This eBook dives deep into the Collections Maturity Model for enterprise consumer goods companies. A/R leaders will understand where they are in their collections journey…
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How Robots Score 5-0 Vs. Amazon in the Dispute Resolution Challenge

Learn how automation scores 5-0 against Amazon’s Vendor Central in the dispute resolution challenge
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Moving Beyond ERP to the Cloud and the Platform Approach

Learn how to Standardize your Processes through a Centralized Platform and shift from On-premise to Cloud solution.
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Credit Risk Mitigation for A/R In The Consumer Goods Industry

Balance credit risk within the consumer goods industry with a five-step roadmap created with lessons learned from 2020 and learn more about the value in…
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Five Steps For Driving Successful Digital Transformation in A/R Shared Services

A guide to scoping out an efficient digital A/R operation to deliver increased business value
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Redefining Accounts Receivables with Digital Payments

This e-book outlines the changing dynamics in the B2B payments landscape within mid-sized businesses. Understand the challenges involved in traditional payment methods and how it…
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Blogs

A Hole in One with End-to-End O2C Digitalization

brought to you by HighRadius and Deloitte Consulting HighRadius and Deloitte recently hosted an industry-leading webinar to discuss why end-to-end optimization within your order to…
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Wire Transfer vs. ACH vs. EFT: Which Method Is Best For Accounts Receivables?

As the collections or accounts receivable manager, you must have encountered customers who inform you that  they’ll make a wire transfer or an ACH or…
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Dos and Don’ts for a Modern CFO’s Team

A modern-day Chief Financial Officer (CFO) holds a vital position in a company. The CFO leads on both financial and operational decisions that drive the…
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The Power of Integration: Changing the Game of AR Digital Transformation for SAP Customers

Finance leaders are once again under pressure. The ability to respond to customer demands by offering fast, personalized and always-on services, are just some of…
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Everything You Need to Know About Corporate Finance Team Structures

Your chief financial officer (CFO) holds the key to your company’s cash and budgets. Alongside the CFO works an army of executives to help with…
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Gartner Recommended – Five-Step Guide For CFOs To Achieve Digital Finance in 2022

Introduction The present economy demands CFOs to deliver an agile and efficient finance function that focuses on improving the cash flow. To achieve this, you…
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3 Use Cases of AI in Finance for Mid-Market Companies

Heard of Amy, Ceba, Erica, Eva, or Kai? If you haven’t, then you’ve missed out on some stellar AI action in finance. Amy, Ceba, Erica,…
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6 Ways to Handle Delinquent Customers With Collections Accounts Prioritization

Learn how to handle delinquent accounts to avoid bad debts and ensure smooth cash flow. Introduce account prioritization for better management.
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Wake up to O2C Automation 

Manual O2C processes holding you back? Use AI to automate collections and disputes, achieving scalability. Discover how companies are succeeding today.
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5 Accounts Receivable Management Hacks (Plus a Bonus!) In NetSuite

Accounts receivable best practices include automating dunning, offering multiple payment forms, & using predictive analytics & intelligent dashboards.
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How to Leverage NetSuite to Improve Collections

Learn how to improve the collections process using automation techniques in the NetSuite collections module and RadiusOne.
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Achieve Zero Touch Cash Reconciliation in Sage Intacct 

Cash reconciliation is the business process that verifies the cash balance in a register at the close of business. While bank reconciliation compares a business’s…
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Managing Customer Credit Risk within Sage Intacct

Credit risk management is crucial to ensure timely and accurate collection of receivables. Credit risk management also helps you minimize write-offs and maintain healthy customer…
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Will 2021 Be Worse Than 2020 for AR Leaders in Consumer Packaged Goods? 3 Specific Ways You Can Ensure It’s Not

2020 presented consumer packaged goods (CPG) companies with both incredible challenges and unforeseen fortunes. Mass disruptions in supply chains meant inventory was delayed, or in…
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Three-Step Guide For CPG A/R Executives Striving For Cash Excellence

The impact of the COVID crisis varied from one industry segment to another. The consumer goods industry, in general, was affected too, though the actual…
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Consumer Goods A/R Departments Must Step-Up with Digital Transformation: Expert Opinion From HighRadius

Hana Biskova, Solutions Principal at HighRadius and a former Order to Cash practitioner, was recently interviewed by Tanya Arrowsmith. Hana is a digital transformation expert…
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The Definitive Guide to Selecting the Right KPIs for Your O2C Benchmarking

This guide created by the inputs of The Hackett Group provides you with the must-have characteristics for your O2C KPIs along with the right metrics…
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3 Components to Move Beyond Cost-Optimization and Deliver Business Value

Discover the 3 key components every GBS leader should know to go beyond cost optimization and recover trapped working capital & enhance employee productivity.
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The Innovation Mandate that Every O2C GPO Needs to Address in 2021

Curated With Expert Input From: Homer Smith, GPO of Billing, Credit, and Collections Uber Linda Lei, GPO of Customer Payments, Deductions, and Credit Uber Tammy…
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Highlights from Sage Intacct’s Release 2, 2021

Sage Intacct recently rolled out its quarterly release. Sage Intacct has been consistent with its new release frequency, establishing them as pioneer in cloud and…
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6 Common Mistakes That Result In a Low Credit Score

Discover six common reasons why your creditworthiness takes a nosedive and how you can either rectify them or avoid them entirely.
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The Future of Global Business Services for Order-to-cash in 2021

This infographic showcases the paradigm change that GBS organizations are going through. And mainly focuses on the 5 key business focus areas that every O2C…
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Understanding the Real Cost of RPA: Why AI is the Way to Go for Resilient & Agile Operations

This infographic uncovers the myths & realities associated with RPA. And explains the need to shift to AI with the help of use cases to…
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3D Mindshift to Transform from Cost Reduction to Revenue Generation and Beyond

Witness the 3-dimensional approach every GBS Leader should focus on for moving from a cost reduction model to a revenue-generating one, see this infographic from…
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Understanding the Real Cost of RPA: Why AI is the Way to Go for Resilient & Agile Operations

This infographic draws from the latest research from Gartner and helps you understand the real-costs and limitations of RPA as a transformation tool
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How To Deal With Accounts Receivable Frauds To Prevent Revenue Leakage

What is the one concern that you hear around the business world? Today, it would have to be the flow of funds, be it, long-term…
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How To Improve AR Collections Process In The Present Scenario?

Due to immense global upheaval,  you may find that running a business with outdated tools and strategies in the current situation can be devastating. For…
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Make Customer Experience an A/R Mandate: Customer Finance Director at Leading Consumer Goods Company Shares Insights

Mike Thelen, Director of Customer Financial Services at Land O’Lakes, believes that today’s B2B (business-to-business) buyers are demanding a buying and payment experience similar to…
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Three Ways Consumer Goods A/R Teams Could Play a Strategic Role for the CFO

Leveraging customer data to drive strategic credit and collections decisions Demonstrating the working capital impact delivered by A/R Collaborating with sales and supply chain teams…
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Where are Consumer Goods A/R Departments Losing Money Today?

For Consumer Goods companies, especially those dealing in essential goods, 2020 was not the worst year. The panic buying nature of the consumers, coupled with…
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3 Industry Experts Highlight Deductions Challenges That Impact Revenue & Working Capital of Consumer Goods Companies

Consumer Goods Companies with $1Bn in revenue are estimated to lose almost $3Mn annually because of poor deductions management. In the new economy where CFOs…
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Real-Time Credit Data: Minimizing Credit Risk Exposure in an Unpredictable Economy 

Global, Real-time Credit Risk Data is the Critical For The New Normal In our interactions with 200+ credit leaders globally across Fortune 1000 companies, we…
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IDC Recommended – 4C Model To Get Your A/R Transformation Right

Introduction The CFO’s growing emphasis on fast-tracking the cash-conversion cycle has made it necessary for A/R leaders to find a cloud-based solution that is intelligent…
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IDC’s Research Specialist on Why 85% A/R Automation Projects Fail

IDC shares best practices for your accounts receivable function to deliver working capital impact.
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IDC’s Research Specialist on the A/R Teams’ Golden Opportunity To Drive Strategic Impact

IDC shares the biggest highlights in the accounts receivable space that will have an impact on your working capital in 2021.
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Insights from 200+ A/R Leaders – Next Steps To Achieve a Best-in-Class Order-to-Cash Function In 2022

Admitted by 200+ global A/R leaders, these are the next steps you should be taking in 2022 to improve your order-to-cash function.
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5 Major Order To Cash Trends to Watch-Out For in 2021

Learn how the changing order to cash trends will affect your business growth in 2021 Get insights from Fortune 1000 A/R leaders into what each…
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What Role Does Automation Play in Periodic Customer Health Checks?

Introduction Most mid-sized businesses take a reactive approach towards customer relationships, in the sense that if it is not broken, they do not feel the…
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4 Factors That Make Collections Difficult for Finance Analysts

Introduction If you are a financial analyst in the current volatile market situation, then it is likely that you are wrestling with divergent forces in…
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6 Accounts Receivable Tips to Get Paid Faster

Collection of receivables can be a nightmare in the life of a finance professional in a mid-market company. Debt recovery is one of the most…
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5 Tips to Faster Collections with Customer Segmentation

Introduction Businesses today need the right financial data to thrive in today’s competitive environment. But with the increasing rate of expansion, collection teams in mid-sized…
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How to Use Data-Driven Strategies to Mitigate AR Collections Recovery

For years, mid-sized businesses have been struggling with issues around AR collections to generate working capital and establish their financial health. In today’s digital world,…
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Why Your Finance Team Finds Invoice Details Elusive And How To Fix It

Introduction: Irrespective of the industry your business belongs to, be it the manufacturing or services industry, invoicing is an intrinsic part of every business. Invoice…
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A/R Agenda 2021: Four Key Priorities for Leaders in the Consumer Goods Industry

For Consumer Packaged Goods (CPG) Companies, the next few years will be very different than usual. Economic conditions are still uncertain and global supply chains…
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Revenue Leakage Reiterates The Need for Better Deductions
Management In The Consumer Goods Industry

CFOs in 2021 are looking to shift gears from cash preservation to cash excellence. One of the most significant ways for them to do so…
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9 Consumer Goods Companies Highlight Must-Address Collections Challenges
to Streamline Cash Flow

“We have made the payment, should reach you in a week.” “We would pay by the 3rd of next month”. “We need a payment term…
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How Consumer Goods Companies Reduce A/R Operational Costs With Automation

For Consumer Goods companies, especially those dealing in essential goods, 2020 was not the worst year. The panic buying nature of the consumers, coupled with…
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The Fundamentals of Credit Management & Control: What is It & How Does it Work

What is Credit Risk Management? B2B credit is a practice in which a supplier sells their goods or products to a buyer on credit. This…
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Anatomy of a Credit Report: Understanding the Role of Credit Information in Risk Assessment

What is a Credit Report? A B2B credit report provides a snapshot of your customer’s credit history. This means it outlines your customer’s payment history,…
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Taking Charge of Deductions Management: 11 Things All Suppliers Must Know

Historically, suppliers with $1Bn in revenue are estimated to lose almost $3Mn annually because of poor deductions management. In the post COVID economy where CFOs…
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3 Stage Blueprint To Rebuild A/R For Post-Crisis Growth

Gain insights into taking decisive, timely, and informed actions to manage your accounts receivables to emerge stronger in the next normal
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Essential Steps To Become A Blue-Chip A/R Analyst

Explore how Credit and Collections professionals can achieve career growth and become an industry-leading A/R analyst
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The Subtle Art of Reducing A/R Operating Costs

The Truth About A/R Operating Costs: Why Is It Important? In this uncertain economy, it’s vital to take proactive steps towards reducing operating costs in…
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Building a Customer-Centric Mindset Across the A/R Team Proven Tips to Safeguard Cash Flow

To curb the impact of the evolving business dynamics, finance organizations globally are trying to come up with innovative ideas of operations to stay relevant…
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Outsourcing vs. Shared Services vs. Global Business Services: What Would Work For Your Order to Cash Process

Introduction The debate on the best global service delivery models for Order to Cash (O2C) has been around for a while. Finance leaders focused on…
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5 Skills Every A/R Analyst Needs In This Digital Age

The only way for A/R Analysts to stay relevant in an increasingly automated world is to learn these 5 major skills and create value while…
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Delivering Exceptional Customer Experience in Order-to-Cash Insights from Global A/R Practitioners

Customer experience is a rather underinvested area in the finance function. Though executives have steadily started realizing its significance and are emphasizing the teams to…
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What Not To Do When Speaking With Global Customers: A Guide for Collectors

A 3-step walkthrough of all the things that you should and should not do when speaking with global customers in order to make an effective…
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Say Hello to Freeda: NLP and AI-Powered Digital Assistant for Your Order-to-Cash

Introduction Most A/R leaders are well acquainted with the technology that enables automation and reallocates their team’s bandwidth to more high-impact jobs like evaluating critical…
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A Complete Guide to Reducing Payment Fraud in A/R: Part 2

Gain insights into detecting, and mitigating payment frauds in the A/R space in these notoriously difficult times
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A Complete Guide to Reducing Payment Fraud in A/R: Part 1

Gain insights into identifying, and mitigating payment frauds in the A/R space in these notoriously difficult times
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Templates

Accounts Receivable Automation Assessment Template

Accounts receivable automation is a priority for many businesses. Use our assessment template to check how many AR functions you’ve automated. Get your AR score.
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Drive Operational Efficiency: The Essential Credit & Collections Toolkit for A/R Managers

This Toolkit consists of 7 templates and tools required for any Accounts Receivable Manager whose main goals are to - monitor and improve operational performance…
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6 Digital Payment Formats for Mid-Sized Businesses

The rapidly-changing economy is reshaping the B2B payment landscape and it’s important for Finance Leaders to understand the nuances of enabling digital payments and ensure…
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AR Aging Analysis & Worklist Excel Tool

Gain visibility into your cash & health of your receivables, and prioritize your collectors' worklist with this excel template tool for finance leaders.
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Month-End A/R Assessment Tool – Days Sales Outstanding Calculator

Ready to Use Excel Template for Finance Leaders CFOs across the business spectrum agree - Cash is king and oxygen for any business in today’s…
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