Best Practices In Deduction Recovery : Improving Collaboration for Increased Success

Highradius

About The Webinar

Based on the 2018 Customer Deduction Survey conducted by Attain Consulting Group,’Cross Departmental Collaboration’ was reported as the #1 internal challenge companies face when trying to control deductions. Beginning with the retrieval of customer claim related information, the deduction resolution process is a company-wide issue, requiring contributions from multiple teams, including cash application, collections, sales, compliance, distribution and customer service. Therefore, when the multiple stakeholders are not fully aligned and working in an uncoordinated fashion, the ability to effectively identify opportunities to increase recoveries and decrease future deductions is negatively affected. This can have a direct impact on overall profitability.

 

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HighRadius Integrated Receivables Software Platform is the world's only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway - covering the entire gamut of credit-to-cash.