One of the top challenges for the A/R teams is to reduce the time taken to resolve deductions/ disputes. Studies suggest that the average time taken to validate and close deductions is as much as 90 days. Many complex factors contribute to the delays in the deductions process – inconsistent order handling guidelines, reactive deduction processes and poor cross-team collaboration to name a few. A/R teams focusing on long-term process-centric initiatives to tackle the inefficiencies, however, have a tremendous opportunity to deliver quick results using rapid technology adoption.
In the upcoming webinar, we will examine these specific high-impact challenges in deduction management which could be quickly eliminated using automation.
HighRadius Deductions Software acts as a powerhouse for proactive deduction management to prevent bottom-line erosion. It provides automation, process standardization, and a platform for cross-departmental and customer collaboration. It supports deduction management by providing some key features like back-up document capture which captures deduction data from customers and supplies the information required for resolution; auto-capture proofs of delivery (PODs), bills of lading (BOLs) from carrier portals & emails; structured deduction resolution, collaboration & approval workflows to streamline the communication and approval process; along with automatic deduction correspondence, and automatic data push to customer portals. The result is a proactive deduction management operation that recovers revenue normally lost to invalid deductions.
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We have seen financial services costs decline by $2.5M while the volume, quality, and productivity increase.
Colleen Zdrojewski
Trusted By 800+ Global Businesses
HighRadius Corporation
2107 CityWest Blvd,
Suite 1100,
Houston, TX 77042
