Best AI-Based Cloud Collections Automation Software - HighRadius
Autonomous Receivables for Order to Cash

Autonomous CollectionsTM, AI-based Collections Software

Achieve faster recovery to reduce DSO through AI-based worklist prioritization and automated dunning capabilities

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AI-Based Credit Management Software

Trusted by 800+ Global Businesses

Collections Management Benefits

Solution Overview

Key Product Features

Integration Capabilities

Success Stories

How Will Collections Automation Software Make Your Life Easy

30%+ Improvement in Collector Efficiency

Make data-driven prioritization and allocation of customer accounts with automated email correspondence, automated invoice status tracking, and in-app dialling to utilize collector bandwidth efficiently

Increase the number of calls by 2X, touch-base 10X customers through automated emails, and enable immediate action with payment links in email correspondence leading to the reduction in past due.
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HighRadius named as Leader in Gartner's 2023 Magic Quadrant for Invoice to Cash

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HighRadius Collections Cloud Overview

Collections Flow Diagram
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Key Product Features

AI-based Prioritized Worklist

Automatically prioritize customers based on collections score based on past due, promise to pay violations, customer credit risk, etc and get recommendations to customize collections strategies in order of priority.

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Automated Email Correspondence

Automatically send past due notices and proactive reminders to customers, track the status of correspondence emails and process customer emails to create tasks for the collectors by setting up dynamic email templates.

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In-App Dialer

Auto-analyze the past due invoices, previous actions taken & get a summary of the reason to call & make one-touch calls from the system while capturing the intent & actions from calls with a follow-up after a collections call with a summary

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Web Portal Collections

Automatically login to AP portals like Ariba, Coupa, etc and track the status of invoices and log follow up actions- identify skipped invoices, automated captue of P2P and automated dispute case creation.

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Dispute Management

Automatically create a dispute on an invoice, add a reason code to the dispute based on the ERP reason codes, attach backup documents and based on that determine the validity of the dispute.

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Backup Document Aggregation

Automatically download the POD documents based on the tracking number from the ERP and attach them to the corresponding invoices and emails sent to customers.

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Activity Logging and Tracking

Automatically capture a Promise to Pay (P2P) if the customer commits to making a payment, add notes at an invoice level or at an account level and create tasks and log the calls

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In-App Payments

Automatically have a payment link in the correspondence to allow the customer to initiate payments digitally.

AI-based Prioritized Worklist

Automatically prioritize customers based on collections score based on past due, promise to pay violations, customer credit risk, etc and get recommendations to customize collections strategies in order of priority.
Learn more

Automatically send past due notices and proactive reminders to customers, track the status of correspondence emails and process customer emails to create tasks for the collectors by setting up dynamic email templates.
Learn more

Automatically capture a Promise to Pay (P2P) if the customer commits to making a payment, add notes at an invoice level or at an account level and create tasks and log the calls
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Auto-analyze the past due invoices, previous actions taken & get a summary of the reason to call & make one-touch calls from the system while capturing the intent & actions from calls with a follow-up after a collections call with a summary
Learn more

Automatically login to AP portals like Ariba, Coupa, etc and track the status of invoices and log follow up actions- identify skipped invoices, automated captue of P2P and automated dispute case creation.
Learn more

Automatically create a dispute on an invoice, add a reason code to the dispute based on the ERP reason codes, attach backup documents and based on that determine the validity of the dispute.
Learn more

Automatically have a payment link in the correspondence to allow the customer to initiate payments digitally.

Automatically download the POD documents based on the tracking number from the ERP and attach them to the corresponding invoices and emails sent to customers.
Learn more

See it in action, How Autonomous Collections Software Can Achieve Faster Recovery

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Transform your Collections Management in Record Time!

Get results fast with ROI delivered in 3-6 months

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Seamless Integration

We integrate with ERP systems, credit agencies, payment partners, banking partners, and other third-party applications to streamline data workflows & eliminate manual data entry

We are an ERP agnostic software that integrates with all major ERPs

ERP Integration

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We offer out of the box APIs with 1000+ projects

ERP Integration

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Collections Automation For SMBs/Mid-sized Businesses

Get paid faster, lower DSO and lower bad-debt write-offs with our Collections software that is specifically tailored for mid-sized businesses, scalable to your business needs with quick implementation.
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Success Stories

20%

20% Bad-Debt Reduction by Automating Paper-Based Collections

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1000+

1000+ FTE Work Hours Recovered Every Month with Touchless Dunning

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90%

90% CEI achieved & 5.5 Days Reduction in DSO

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World's only AI-powered Accounts Receivable Software

Transform your Order to Cash process through end-to-end automation of Credit, Billing & Invoice, Cash Application, Deductions and Collections

Autonomous Receivables

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Credit

Mitigate risk with real-time credit risk visibility. Get comprehensive workflows to manage your global portfolios.
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Billing & Invoice

Enable frictionless billing and payments globally through auto-invoice delivery and self-serve payment portals
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Cash Application

Enable 95% straight-through, same day cash application, and 100% savings in lockbox data capture fees
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Deductions

Improve net recovery rate and DDO with prioritized Deductions Resolution with AI-based Dispute Validity Predictor
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Want to know why Integrated Order to Cash process is the future?

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Resources

HighRadius Deduction Automation Datasheet

HighRadius Collections Automation Datasheet

In this datasheet we cover the challenges that the collections teams face, how HighRadius could help with them and the success stories.
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Accounts Receivables Dispute Management

Collections Maturity Model Template

Assess your collections process in detail and take the necessary steps to move up the maturity pyramid to transform your collections landscape.
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Resolving Deductions 2x Faster

DSO Calculation Excel Template

An Excel-based template for monthly/annual calculation of DSO, industry-based average and Best Possible DSO(BSO) insights, average savings calculation based on DSO reduction.
Download the template

Frequently Asked Questions

Does the collections management software integrate with ERP and other systems?

We are an ERP agnostic software that integrates with any and all of the ERPs like SAP, Microsoft Dynamics 365, Oracle, Netsuite, etc.

Project timeline depends on the complexity of the scope. Its generally between 8-16 weeks

We will be able to handle most of the IT related efforts during the implementation. All we need the IT is for getting us the open AR extract and the bank payment file. This will be usually around a week worth of efforts spread across the implementation time frame.

How can automation improve collections systems?

Automation can help improve your receivables recovery and reduce DSO with its worklist prioritization list, automated dunning capabilities, integrated call management option for collection calls and customer payment commitments tracking.

HighRadius debt Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO.

Typically our pricing has two components the one time setup fees and a monthly recurring subscription fee. You can get on a call with us and get a customized pricing according to your business needs.
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Security is of paramount importance to each of our customers as it is to us. We are SSAE16 Soc I Type II certified, PCI-DSS Compliant and CSA Registered. We strictly follow all Industry standards and best practices.

Yes, our in-Built VoIP calling within Collections with Integrated Dialer enables collectors to call any customer across the globe, even with a regional number.