Integrated Receivables Cloud Platform

Collections Cloud

  • Reduce Past-Due Accounts Receivable by 75%
  • Improve Collector Productivity by 30%
  • Automate Account Prioritization and Dunning
  • Send Timely Proactive Reminders to All Customers

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Collections Cloud solutions diagram

Collections Cloud Solutions

Enhance Cash Flow and Reduce DSO with Proactive Collections Management

HighRadius Collections Cloud solution provides a complete set of tools to optimize and automate the credit and collections management process and enable better prioritization of collections activities.

Product Solution Banner_Collections Cloud

Benefits

  • Input

    Open A/R, invoices, dispute, POD, and claims information are extracted from ERP
  • Process

    Rules and strategies, driven by dynamic parameters and AI-powered customer level insights, are leveraged
  • Output

    Real-time prioritized worklist and collections workspace which provides a single-point access to all information
With a prioritized worklist driven by predefined business rules, readily available backup information and automated dunning correspondence, collectors are able to contact more accounts and centrally track collections activities for proactive review and follow-up. HighRadius Collections Cloud provides the option of electronically placing accounts for collection with agencies through the Collection Agency Data Exchange (CADE), which integrates with our three Preferred Collection Agency Partners AG Adjustments, D&S Global Solutions, Altus Receivables Management.

Key Features

Collection Agency Data Exchange

Enhance Cash Flow and Reduce DSO with seamless integration with collections agencies through Collection Agency Data Exchange (CADE) CADE provides a way for accounts receivable teams to streamline data sharing with collection agencies. The solution facilitates movement of accounts and invoice data to third-party collections agencies, allowing companies that are using the HighRadius Collection Cloud […]

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Collector Dashboard – Prioritized Collections Worklist

Prioritize collector worklists with configurable collector dashboards and auto-generated summary reports to maximize collector effectiveness and auto-recommend account-level actions based on your collections strategy.

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Automated Dunning & Correspondence

Automate dunning via email, fax, and print and mail with easy-to-create correspondence templates as well as packages to include invoices and account statements.

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Dispute Management

Capture invoice disputes, create and share pre-deduction information, and initiate workflows for dispute resolution and enable easy-integration with deductions management.

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Notes, Call Logs, and Payment Commitments

Centralize tracking of all call logs, payment commitments, tasks, and correspondence notes for every customer in a single system without having to use spreadsheets, notepads, or post-its.

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Cash Forecasting

Project cash flow based on payment behavior, payment commitments, and collection effectiveness, and gain improved visibility into collections output supported by ready-to-use collections reports and dashboards.

Next Gen Collections

Real-time visibility on collector productivity and A/R KPIs

Gain a holistic process view with out-of-the-box reports and dashboards and leverage the mobile app to enable on-the-go visibility into real-time A/R and team productivity along with the ability to track key collection metrics including DSO (Day Sales Outstanding), ADD (Average Days Delinquent), and CEI (Collector Effectiveness Index). Receivables Analytics offers intuitive data visualization which helps you drill down into individual reports to identify bottlenecks or issues in the collections process.

Collections Cloud AI-Edition: Predict invoice payment dates for proactive collections

Collection analysts are able to predict payment date using the Rivana Artificial Intelligence platform. The smart system enables sending auto-reminders to the customers based on the predicted payment date. Credit and collections teams could leverage AI-driven insights on customer behavior and payment trends to build smarter collections worklists and proactive collections strategies.

Automate capture of payment commitments and reduce up to 70% of the collectors' workload

Run automatic campaigns with the radiusOneTM Network to prompt customers to directly register payment commitments on the portal. These commitments are then synced back to your collections worklist and auto-reminders are set for the committed dates. This not only helps the collectors to focus on past-due accounts which do not have payment commitments but also ensures a proactive collections approach towards committed invoices.

What our customers say

Understand, Simplify, Automate: Saving $2 Million with Continuous Improvement
Reduction in Days Sales Outstanding in Less than One Year
Securing the Scalability of Credit and A/R with 75% Reduction in Past-Due

Colleen Zdrojewski

Vice President – Financial Services
Dr Pepper Snapple Group
With HighRadius, we have seen Financial Services costs decline by $2.5M while volume, quality and productivity increased.

Mike Pettyjohn

Head of Accounts Receivable, Finance Business Services
Danone
The HighRadius team is excellent and I am excited about our ongoing partnership using the Integrated Receivables platform.

Marinko Marijolovic

Director, Corporate Credit Services
ShurTech
We started seeing immediate results upon implementation. 100%+ efficiency gain.

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Resources

Templates

21 Credit & Collection Email Templates
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Calculator

DSO Savings Calculator
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Datasheet

Datasheet: Collections Cloud
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