Does the collections management software integrate with ERP and other systems?
We are an ERP-agnostic software that integrates with all of the ERPs, like SAP, Microsoft Dynamics 365, Oracle, NetSuite, etc.
Does HighRadius handle a debt collections management system?
HighRadius Debt Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO.
How can automation improve collection systems?
Automation can help improve the recovery of your receivables and reduce DSO with its worklist prioritization list, automated dunning capabilities, integrated call management option for collection calls, and customer payment commitments tracking.
How does the collections system handle data security and privacy?
Security is of paramount importance to each of our customers, as it is to us. We are SSAE16 Soc I Type II certified, PCI-DSS compliant, and CSA registered. We strictly follow all industry standards and best practices.
How much time does it take to implement HighRadius Collections Cloud software?
HighRadius' industry-defining Speed to Value methodology ensures faster time to implementation and quicker ROI (in 3 to 6 months) through a combination of out-of-the-box functionalities, agile implementation methodologies, and a focus on the outcome metrics.
Is it possible to call the customer via the solution?
Yes, our in-built VoIP calling within Collections with Integrated Dialer enables collectors to call any customer across the globe, even with a regional number.
What is the pricing for your collections cloud software?
Typically, our pricing has two components: the one-time setup fees and a monthly recurring subscription fee. You can get on a call with us and get customized pricing according to your business needs.
How much IT involvement do you expect from us?
We will be able to handle most of the IT-related efforts during the implementation. All we need from IT is to get us the open AR extract and the bank payment file. This will usually be around a week's worth of effort spread across the implementation time frame.