30% Lower Past-Dues

Impact Achieved

$1M+

in New Revenue Enabled

91%

Straight-Through Cash Application Auto-Posting

2x

More Calls & 3x More Emails Per Collector, Daily

45,000

Blocked Orders Auto-Released Annually

“We started by automating credit, collections, and cash application, but the real value came from the data. By pushing that data to our sales and pricing teams, we’ve shifted our role from cleaning up transactions to actively enabling revenue, ensuring we are never just a cost center again.”

case-study-speaker

Roxane Gray

VP, Digital & Financial Operations

Bluelinx

Read Full Story
Scroll Down

About Bluelinx

BlueLinx is a leading U.S. wholesale distributor of residential and commercial building products. They offer a comprehensive range of branded and private-label SKUs across categories like lumber, panels, siding, and millwork, operating through a broad network of distribution centers.

Revenue

$3.1 Bn+

Employee Count

2300+

Region

Atlanta, Georgia, USA

vector-img

Top Challenges

  • Overwhelming Manual Cash Application: A five-member team was tasked with manually processing over 461,000 invoices monthly , which led to delays in cash posting and tied up available credit.
  • Slow Customer Onboarding: The manual credit application process, handled via emails and spreadsheets , delayed new customer approvals by 3-5 days and limited analysts to just 5-6 reviews per day.
  • Reactive and Inefficient Collections: Collectors managed 125 to 300 accounts each without any risk-based segmentation , often discovering delinquencies only after a customer’s sales order was blocked.
  • High Volume of Manual Order Reviews: Credit analysts manually reviewed over 200,000 blocked orders annually , a process which delayed fulfillment by an average of 1-2 days and burdened the credit teams.
  • Revenue Leakage and Missed Opportunities: The company experienced revenue leakage from the frequent misuse of early-payment discounts , while the sales team lacked visibility into opportunities with existing customers who had unused credit.

Business Benefits

  • 30% Lower Past Dues, 3x More Follow-Ups, 94% CEI
  • 90% Faster Customer Onboarding
  • 45,000 Blocked Orders Auto-Released
  • 91% Invoices Auto-Posted
Read Full Story

Explore More Transformation Stories

Nidec

46%

Reduction in
Past Dues

54%

Productivity Improvement

10x

Increase in Email Outreach & 3.6x Increase in Call Volume

Learn More
HNTB

Up to 95%

Accuracy in A/R & AP forecast

Improved Visibility

Into daily and monthly forecasts

Learn More
Danone Deductions

$25.5M

Recovered in Invalid
Deductions Annually

75%

Boost in
Analyst Productivity

25-Day

Reduction in DDO

Learn More