46% Reduction in Past Dues & 54% Collector Productivity Boost

Impact Achieved

46%

Reduction in
Past Dues

54%

Productivity Improvement

10x

Increase in Email Outreach & 3.6x Increase in Call Volume

73%

Improvement in Collection
Efficiency Index

 “The proof is undeniable: with past dues down 46% and collector efficiency up 54%, the results made our decision easy. We are now expanding from five to forty-five business units, making it crystal clear that automation is the only path to value creation for the CFO’s office.”

case-study-speaker

Lisa Tanner

Director, Global Credit Collections

Nidec Motors

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About Nidec

Nidec Corporation, associated with around 300 global group companies, is the world's leading motor manufacturer, producing everything from miniature to gigantic motors. In just 40 years, Nidec has become a market leader by striving to be the "world's No.1," driven by three principles: passion, enthusiasm, tenacity; working hard and smart; and immediate, unwavering action.

Revenue

$17.1 Bn+

Employee Count

100,000+

Region

Kyoto, Japan

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Top Challenges

  • Low Collector Productivity: Manual, spreadsheet-driven processes limited collector productivity to only 10-20 accounts per day, resulting in 59% of delinquent accounts receiving no follow-up.
  • Lack of Prioritization: Collections for $500M in receivables were prioritized by invoice value alone, with no risk segmentation, which led to high-risk, aging invoices being overlooked.
  • Fragmented Systems: Managing receivables was inefficient as data was siloed across 4 different ERP systems and 170 locations, forcing analysts to pull aging reports manually from each one.

Business Benefits

  • 10x More Emails, 3.6x More Calls, Without Adding Headcount
  • $500M A/R Prioritized Daily with Zero Guesswork
  • 4 ERPs, 170 Locations, 40+ Business Units, Consolidated & Managed Centrally
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