Enhanced Customer Experience & Claims Processing Efficiency With HighRadius A/R Automation

Impact Achieved

43%

Increase in Deduction Claims

89%

Increase in Hit Rate for Checks/Electronic Payments

4.4%

Decrease in Open AR

HighRadius helped us really become more functional as a team, as well as improve customer
experience.

case-study-speaker

Joy Krugel

Credit Manager

Johnsonville

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About Johnsonville

Johnsonville, the world's largest American sausage company, leveraged an integrated A/R solution to boost productivity, internal collaboration, and visibility in their O2C teams

Employee

2000

Revenue

$1 Billion

Geography

NA

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Top Challenges

  • Human errors due to 100% manual Cash application
    of high invoice volumes.
  • Labor-intensive Deduction resolution process for high Deduction volumes from Big-box retailers.
  • Lack of visibility due to disparate systems & siloed operations.

Business Benifits

  • 95% straight-through, same day cash application with AI-based Cash Application automation.
  • Auto-aggregation & linking of backup documents like PODs, BOL across multiple sources like emails, portals, TPM, etc.
  • Seamless integration among A/R teams & systems like ERPS, TPMs etc to help offer end-to-end visibility across all data.
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The Clorox Company

80%

Automated Cash Application

224

Man-Hours Saved Per Month

33%

Reduction in Manpower

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Keurig Dr Pepper

98%

Payments Auto-Applied by the System

92%

of Short Payments Auto-Identified

56%

Resources Reallocated to Critical Tasks

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Danone

$20M

Recovered From Invalid Deductions

98%

Automated Cash Application

25

Days Reduced DDO

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