Custom Image

Strengthening an Essential Link in the IT Supply Chain

  • 120% Efficiency Improvement in Credit Department
  • $160k Annual Recurring Savings
  • 300% Increased Productivity Every Month
Business Transformation Stories

We had a global solution with efficiencies of one system which enabled integrated external reporting, automated credit scoring, credit monitoring and currency conversion for financial statements.

Mary Ann Blackmore
Sr. Manager Credit Services
Tech Data
How did HighRadius help


For Tech Data, business credit management was essential for the ever-expanding business requirements. However, along with credit comes risk. Insurance availability was experiencing a crunch, and associated costs were on a constant rise. There was an imminent need for a Centralized Credit Management system.

Challenges in Standardizing Global Credit Management
Disconnected systems :

North America Europe were on different Credit Management processes, and there was no global credit management workflow.

Issues with existing legacy systems:

Interaction between multiple legacy systems posed a serious roadblock. Moreover, they needed continued IT investment and support.

Manual, non-standard work:

For credit scoring, data was aggregated manually. There were no standard workflows for escalation. The system demanded large manual efforts with a semi-automated process.


Tech Data Corporation, currently ranked #108 in Fortune 500, is one of the world’s largest wholesale distributors of technology products, services, and solutions with $35 Billion annual revenue and 43 years of experience.


High Tech Electronics


North America


$36.8 Billion



How did HighRadius Help

Tech Data Europe was already using SAP but lacked centralized credit reporting in the region. North America had credit reporting but was not on SAP. Both North America and Europe moved to SAP and migrated credit processing to the Credit Cloud.

Built on SAP NetWeaver, the Credit Decision Accelerator provided real time data integration and automation for credit decisions.

Global Solution

One template, one solution for operations in all reporting regions

Credit Monitoring

Smart, customizable workflows for delegation of credit approval and smooth credit monitoring operations

Credit Scoring

Automated credit scoring based on payment behaviors, risk scoring, and customizable credit models

Integrated External Reports

Automated Aggregation of all necessary credit rating reports from agencies


Credit Department’s Efficiency Improvement
Increased Productivity Achieved Every Month
Recurring Savings with an Annual Impact in North America

The Credit Cloud module augmented with the added functionality provided by HighRadius’ Credit Decision Accelerator enabled Tech Data to move toward one global template for credit management across North America & Europe.

Autopilot for Order to Cash

Get in touch with an expert to see how HighRadius can help your business

Talk to a Financial Technology Advisor
Request a demo

Recommended Transformation Stories

Chevron Phillips Chemical

Drive Top-Line Growth By Mitigating Credit Risks The Chevron Phillips Chemical Way

Learn More
Summit Electric

Learn how Summit Electric managed to achieve 2.9 Days Reduction in DSO in just 1 year using automation.

Learn More
Martin Marietta

Learn how HighRadius helped Shared Services at Martin Marietta to leverage operational efficiency and get a 97% hit rate in cash application

Learn More