Achieving 81% Collections Effective Index with HighRadius Collections Automation

Impact Achieved

45

days reduction in DSO

35%

of the customers pay invoices digitally

81%

CEI achieved

“HighRadius solutions are fantastic. I believe when each solution is set up to the needs of your business, they will work great. You will see positive progress quickly.”

case-study-speaker

Jim Petras

Manager - Credit/Collections, Billing & Cash Application

Teletrac Navman

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About Teletrac

Teletrac Navman is a leading SaaS provider leveraging location-based technology and services for managing mobile assets. They wanted an efficient and organized accounts receivables process.

Region

Irvine, CA, United States

Revenue

$253 million

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Top Challeneges

  • It was difficult to follow up with all customers to ensure timely payments.
  • Entire collections process was highly manual
  • Lack of a standardized system for prioritizing tasks

Business Benefits

  • Improved customer experience with fast and low-effort collections
  • Automated dunning feature for identifying low risk accounts
  • Analysts can focus on high value tasks with automated collections process

Explore More Transformation Stories

Komar

87%

Increase in Productivity

Cost

Savings due to Headcount Reallocation

En-hanced Visibility into A/R Reporting

Staples

27%

Reduction in Past Dues

20%

Reduction in Bad Debt

5 days

Reduction in (ADD)

TechData

120%

Credit Department's Efficiency Improvement

300%

Increased productivity per month

$160K

Recurring Savings