The key factors to keep in mind while planning a deductions automation project are the business needs, automation needs and opportunities, expected ROI and robustness of the technology. Best-in-class solutions employ Robotic Process Automation (RPA) and Artificial Intelligence (AI) to achieve higher automation percentages and reduce the manual, low-value tasks to a bare minimum. Additionally, business value for deductions automation should be measured by three different indicators to include operational efficiency, DDO reduction and improvements in deductions recovery. The ROI model should take these improvements into consideration and measure the dollar benefits to determine the success or failure of the project.