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Deductions Knowledge Center

Webinars

How AstraZeneca standardised order-to-cash

Paul Buckham, Global Process Owner – Order to Cash, AstraZeneca
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6 Big Unfortunate Truths of O2C

Jas Khatkar, Transformation Programme Director, BT Susie West, CEO, sharedserviceslink
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Deductions & Claims in a Turbulent Economy: RPA + AI to Cut Revenue Leaks and Fast-track Research

Siobhan Riggott, Customer-to-Cash and Global Business Services Advisor, The Hackett Group
Yashwant Divakar, Solution Principal, HighRadius
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Building a Deductions Dashboard in Excel

Jessica Butler, Founder, Attain Consulting Group
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Deduction Cloud Best Practices Webinar

Vishal Kagde, AVP Product Management, Highradius
Vishal Vijay Shah, Senior Product Manager, HighRadius
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Deduction Cloud Best Practices Webinar

Vishal Kagde, AVP, Product Management, HighRadius
Vishal Vijay Shah, Senior Product Manager, HighRadius
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Deductions 2020: Best Practices For Proactive Dispute Management With Artificial Intelligence

Kathy Rotondo, Senior Vice President, IAB Solutions,LLC
Sonali Nanda, VP, Product Management, HighRadius
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Deductions Cloud Best Practices Webinar

Sonali Nanda, AVP, Product Management, HighRadius
Vishal Vijay Shah, Senior Product Manager, HighRadius
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Terminator or Iron Man: What AI means for the Credit Department

Melanie Morcelle, Associate Vice President, HighRadius
Matt Skudera, Vice President - Research and Education, CRF
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Best Practices In Deduction Recovery

Jessica Butler, Founder/Principal,  Attain Consulting Group
Elaine Nowak, Director of Product Marketing and Management, HighRadius Corporation
Matt Skudera, Vice President Research and Education, CRF
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Multi-million Dollar Increase in Butter-Smooth Deduction Resolutions + How AI Enhances Deduction Management

Mike Thelen, Director, Customer Financial Services, Land O’ Lakes

Elaine Nowak, Director of Product Marketing and Management, HighRadius Corporation
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A Robot Could Cut Your DSO in Half: How Ferrero Uses RPA and AI for Collections, Cash Application and Claims Management

Kay Rogers, Senior Credit and Deductions Manager, Ferrero
Elaine Nowak, Director of Product Marketing and Management, HighRadius Corporation
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RPA and The Art of Dispute Management

Sam Dhingra, Manager Solution Engineering, HighRadius Corporation
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How Roche Built a Scalable Platform to Process $400 Million Receivables for 7000 Active Accounts

Judy Wagner, Director of Corporate Credit, Roche
Daniel Chapman, AVP, Strategic Accounts, HighRadius
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eBooks

Standardising O2C: AstraZeneca Global Finance Services Take Charge

Pharmaceutical and biotechnology leader, AstraZeneca, provide insights on how to standardise O2C by revolutionising their digital transformation
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Laying the Foundations to Achieve Excellence in Finance

This ebook explores the key areas and foundations required to help you achieve ‘world-class’ status and cement a strategic role in the business.
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Driving Customer Success in Order-to-Cash: 6 Steps to Increase Time to Value

Six steps to increase time to value when driving customer success in O2C. Discover key metrics including productivity and automation levels.
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Radiance on the Road at The ArcelorMittal Orbit, London: Delivering working capital impact through order to cash transformation

Multinational companies and leading finance professionals provide valuable advice on how to deliver working capital impact through O2C transformation
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Understanding Order-to-Cash Automation Process in ERP

Learn why order-to-cash process needs automation in ERPs. Take advantage of accounts receivable automation to maintain financial health of an organization.
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Winners’ Chronicles – Success Stories From Mid-Sized Businesses With SAP ERP

Our AR solutions seamlessly integrate with and help optimize the order-to-cash process. Learn about AR challenges that companies face and how we mitigate them.
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Evaluating your O2C Automation Journey: Is it time for a service?

Learn how to best measure your O2C automation performance and why businesses are accelerating their digital transformation following the pandemic.
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The Must-See Deductions Process Maturity Model for CPG Companies

Understand the 6 stages of deductions process maturity and deep dive into how CPG companies can create an intelligent deductions management framework.
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How Did Robots Win Over Amazon in the Dispute Resolution Challenge?

Learn how automation scores 5-0 against Amazon’s Vendor Central in the dispute resolution challenge
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Streamlining Deductions Operations: Resolving Deductions 2x Faster

This e-book shares information on the importance & necessity of deduction automation & management that every A/R leader should have before beginning their automation journey.
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Blogs

Prescribing Success by Leveraging AI to Treat Finance Fever

It’s the perfect time to drive change and reap the benefits that digital transformation can bring to the pharma industry. See how AI is being…
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5 Best Practices for Reducing Short Payments in Accounts Receivable

Short pays cannot be eliminated, but this blog covers a few best practices that you can follow for a smooth and hassle-free deduction process.
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Four Must-Have Metrics For Every A/R Executive Dashboard

The Perfect A/R Executive Dashboard that enables Leaders drive significant working capital impact.
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Why Do CFOs Fail to Leverage A/R Data: Key Insights From EY, Atradius, and HighRadius Experts

Expert insights from HighRadius, EY, and Atradius underline the impact of CFO's data-driven insights on accounts receivables and across the organization.
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Does Inaccurate Deductions Identification Adversely Affect Your Business?

Inefficient deductions management process can impact customer satisfaction. Identification & resolution of valid deduction should be attended to at the earliest.
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The 6 Big Unfortunate Truths of O2C

Hear from BT on their six important tips in order-to-cash including addressing disjointed processes within shared services
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Better Together: Striking the Balance between Artificial Intelligence and Human Interaction

Discover the changing role of the Credit Risk function and the importance of striking the right balance between AI technology and human interaction
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Innovate to Achieve Shared Service Success

Innovate to Achieve Shared Service Success – Executive Roundtable Brought to you by SSON and HighRadius COVID-19 has presented organizations with unprecedented challenges. Today, as…
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RPA and AI: Living up to the Hype?

Are organisations achieving business value through RPA and AI? See how to tackle manual processes across cash, credit, collections and disputes.
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Will 2021 Be Worse Than 2020 for AR Leaders in Consumer Packaged Goods? 3 Specific Ways You Can Ensure It’s Not

2020 presented consumer packaged goods (CPG) companies with both incredible challenges and unforeseen fortunes. Mass disruptions in supply chains meant inventory was delayed, or in…
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How CPG A/R Executives Are Using These Three Steps to Achieve Cash Excellence in 2022: Proven Strategies from Staples’ Leadership

Proven strategies from A/R executives to leverage digital transformation and drive a journey towards achieving cash excellence.
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Four Ways CPG A/R Leaders Can Drive Exceptional Customer Experience in 2022

Leading CPG Customer Finance Director shares his best practices for A/R executives to improve the customer experience while safeguarding cash flow
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3 Industry Experts Highlight Strategies for Deductions Management That Impact Revenue & Working Capital for CPG companies

This blog highlights how A/R leaders can resolve disputes faster to improve customer experience and cash flow.
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Insights from 20+ A/R Executives: Top Four Priorities for CPG Industry Leaders to Drive Working Capital Impact in 2022

20+ Global A/R executives across CPG companies share their insights on their top priorities are for 2022.
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Preventing revenue leakage: Three deduction focus areas on every CPG A/R leader’s checklist for 2022

Three strategies for A/R leaders to improve their deductions management system and reduce revenue leakage by 2x.
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How Can Automation Help CPG Companies to Cut Down 2x A/R Operational Costs?

This blog highlights the three major aspects of cost consideration in the CPG industry
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My Advice To My Former Self About A/R Automation: Do It Now! 

Insights from a former A/R practitioner on areas in O2C that require your immediate attention in 2022 and how automation can help.
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Taking Charge of Deductions Management: 11 Things All Suppliers Must Know

Historically, suppliers with $1Bn in revenue are estimated to lose almost $3Mn annually because of poor deductions management. In the post COVID economy where CFOs…
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Read the Blog: Reimagining Deduction Through AI

An in-depth look into how AI can help resolve deductions faster for any business
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Navigating the E-Shift in Deductions Management Over the Decades

Being in the midst of a technological revolution where technology gets updated at a moment’s notice, the A/R departments could either have an adverse reactive…
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Deductions management process

Imagine it’s the last day of the month, and you are amped up to receive your salary, but that bonus you were expecting never showed…
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Accounts Receivable Dispute management: Process & resolution

Disputes in Accounts Receivables could be a major source of pain for businesses as it affects the company’s cash flow. Unresolved Disputes or inefficient Dispute…
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Resolving Post Audit Deductions the Easy Way

Learn best practices to not only deal with Post Audit Deductions but also prevent them from occurring.
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Deductions: The Black Hole Of B2B Finance

Learn how recent technologies benefit A/R in the deductions process In the B2B world, the fact that businesses lose a huge sum of money in…
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An Essential Guide To Select The Right Deduction Partner

Introduction In the B2B world, businesses lose a lot of money in the form of deductions. When clients don’t pay on time or make short…
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Leveraging Automation To Change Your Deductions Management

Learn how automation tackles the challenges in the deductions process that have evolved over the years to fortify the 3 pillars of deductions.
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How To Best Handle Post Audit Claims

THERE ARE GOOD OMENS, THERE ARE BAD OMENS, AND THEN THERE ARE POST-AUDIT CLAIMS Post-audit deductions have always been a hot topic and among the…
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The 6 Step Framework to Improve Deductions Management

Deductions- A Dilemma To Manage THERE IS STRESS MANAGEMENT AND THEN, THERE IS DEDUCTIONS MANAGEMENT Imagine if there could be something heavier than tension? Well,…
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6 Deductions Best Practices for Scaling Bottom-Line

Learn what ineffective deduction management does to your business and how 6 simple deductions best practices could help you scale through the challenges.
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BlackHawk’s Perfect Deduction Solution

This infographic will help you learn the deduction trends at BlackHawk Networks and how things were changed once Automation came into the picture.
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BlackHawk’s Scalable Reality With Deductions

Learn how Blackhawk gifted themselves the power of automation, and how this helped them scale up their deduction management process.
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Everything you need to know about Deductions

Business-to-Business (B2B) selling has traditionally been very different from Business-to-Consumer (B2C) models. B2B models use a different set of marketing and sales strategies, and notably…
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Calculating the Age of Open Deductions With Days Deductions Outstanding

Days Deductions Outstanding or Deductions Days Outstanding is a popular metric which is used to analyse how efficiently an organisation is resolving its Deductions.
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Trade Promotion: Customer Deductions as an Efficient Form of Settlement

One size does not fit all: Even though Deductions can be messy to organize, HighRadius Deduction Cloud provides a completely automated solution for Deductions.
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Driving Efficiency when Automating Deductions

Do you believe paperless deductions to be the ultimate solution? It is NOT! Analyze the typical challenges and how to overcome them.
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Receivables Management – All Deductions are Not Created Equal

Tracking Trade Promotion deduction for Consumer Products Industry is simplified by HighRadius Deduction Cloud
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Radiance

Radiating A/R Operations: Collaborating with a Third-Party Ally

Joy Krugel: Okay, just to check everybody here since we have a full room I want to make sure I have everybody’s attention. Well, thank…
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Evolution of the Deductions Process

Learn how the team at Ardent Mills transformed their deductions management process while facing the lack of a dedicated deductions management team.
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The E-shift in Deductions Management

[0:11] Roger Anderson: Alright so let’s start off. You know about me, I’ve spent 13 years in the deduction management space. I’ve actually been a…
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Best-Practices for Post-Audit Deductions

[00:30] Roger Anderson: Sure everybody is looking forward to the day, so hopefully, this topic doesn’t bore everybody and hopefully, let’s have a little food…
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Deduction Management: Workflow, Automation and Reporting

[0:00] Cindy Scott: Hello everyone, I’m going to first tell you that I’m not gonna move around a lot because this is high, and I’ll…
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Switching to Automation: Hershey’s Kroger’s Deductions Automatic Resolution Story

Understand how Hershey's automated deduction resolution process helped them reduce write-offs Learn about the future of deductions in the age of Artificial Intelligence
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Up To 77,000+ Claims Auto-Aggregated: How Mattel Switched To An Automated Mode Using AI-Enabled Deductions

Understanding the real-life use cases of AI in Deductions for Mattel How AI can help in accurate deduction research recommendations
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Achieving Best-In-Class Deductions Metrics With A/R Automation: The Johnsonville Way

How HighRadius cloud solutions aided Johnsonville in working with big-box retailers. 5 focus areas to optimize order-to-cash in the coming year, beyond first-level automation.
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Deductions 2020: A Tech-driven Approach to Resolve F ‘n’ B Deductions Faster

Shift to a digital-first deductions resolution approach through progressive hiring. Evolve the role of transaction-oriented deduction clerks to strategic business analysts with Artificial Intelligence. Improve…
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The Past, Present and The Future Of Trade Deductions Automation: Lessons For A/R Industry Leaders

Understanding the current automation features available for trade promotion settlement. The Vision for what trade promotion management could be transformed into by 2020
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