How Do Robots Fare Against Retailer Portals


An actionable deep dive on how technology can automate dispute resolution and help your teams keep with dispute resolution windows

Contents

Chapter 01

Executive Summary

Chapter 02

How Difficult is it to Raise A Dispute on Retailer Portals

Chapter 03

How Do Robots Fare Against Retailer Portals

Chapter 04

Robots and Real World Amazon Dispute Cases

Chapter 05

Summary
Chapter 03

How Do Robots Fare Against Retailer Portals


1.Claims and POD Aggregation Claims and POD Aggregation

“As a result, all claim/dispute information are exported from retailer portals in one single batch eliminating the need for manual download”

2.Auto-coding Deductions Auto-coding Deductions

“Time spent on dispute identification and coding is now saved and they are directly assigned to analysts who directly start working on them.”

3.Web Push  

“For invalid claims, denial package is uploaded to retailer portals with all the related deductions backup including, proof of delivery and bill of lading.”

4.Dispute Correspondence Dispute Correspondence

“Analysts don?t have to separately write emails, attach documents for each customer”

5.Audit Trail Audit Trail

“Disputing timely with proper backup documentation results in faster resolution”

 

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HighRadius Integrated Receivables Software Platform is the world's only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway - covering the entire gamut of credit-to-cash.