Deductions & Claims in a Turbulent Economy: RPA + AI to Cut Revenue Leaks and Fast-track Research

Key Takeaways

Key metrics and proprietary benchmarking data to assess the effectiveness (recovery rates) and efficiency (productivity) of your existing process

Best practices to prioritize deductions based on the nature of the dispute, resolution bandwidth allocation and recovery risk

Live preview of plug-and-play automation for the real-time aggregation of claim and delivery information from customer and carrier/transport portals and websites

Speakers

Siobhan Riggott, Customer-to-Cash and Global Business Services Advisor, The Hackett Group
Yashwant Divakar, Solution Principal, HighRadius

About The Webinar

The current business environment is accentuating the deduction/dispute challenge as suppliers and Customer-to-Cash teams report quickly evolving buyer fulfillment terms, increased claim volume, and ever-changing trade promotion strategies. – improving dispute resolution productivity and recovery could help you put money back into your company’s cash flow.

In this session, Siobhan Riggott, Director at The Hackett Group will share how best-in-class Customer-to-Cash teams manage disputes/deductions. Siobhan will walk through the end-to-end process and automation best-practices utilized by World Class organizations to prioritize, research, resolve, and root cause eradication. She would be joined by Yash Divakar, Solution Expert at HighRadius who would share a live demonstration of top deductions automation features used by some of the world’s largest CPG, Pharma, and Manufacturing, Retail and Media companies.

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HighRadius Integrated Receivables Software Platform is the world's only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway - covering the entire gamut of credit-to-cash.