Integrated Receivables Cloud Platform

Deductions Cloud

  • Reduce DDO by 50%
  • Fast-track Dispute Resolution
  • Automate Download of Claims and PODs
  • Recover 40% of Capital Previously Lost as Bad-Debt
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Deductions Cloud solutions diagram

Deductions Cloud Solutions

Ensure proactive deduction management to prevent bottom-line erosion. Deductions Cloud automates the aggregation of backup documents, deduction research and provides a common platform for cross-department and customer collaboration.


  • Claims and POD Aggregation Engine to auto-capture backup documents

    The robust claims and POD aggregation engine helps to auto-capture backup documents from various sources such as TPM, carrier portals, customer portals, and consolidate them in a single platform for the analysts to review.
  • Collaborative workflow and automated correspondence for internal approvals and customer interaction

    A structured workflow and collaboration engine ensures streamlined inter-department collaboration and faster approvals. The automated correspondence helps to interact with customers and capture information from them.
  • Faster deduction resolution with AI-based dispute validity predictor

    Your deduction teams can reduce the overall resolution cycle by leveraging AI-based dispute validity prediction to identify the invalid deductions upfront. Recommendations on resolution lead to faster decisions and lower write-offs.
  • Easy to deploy, ERP agnostic solution

    HighRadius Deductions Cloud can seamlessly integrate with your existing ERP/s across the globe without any major business disruption.

Key Features

Back-up Document Capture

Automate download and information capture for claim documents from emails, paper claims, customer websites and popular A/P networks and link these documents to open deductions using robotic process automation.

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Auto-Capture PODs, BOLs from Carrier Portals, and Emails

Automate collection, information capture, and collation for PODs and BoLs from carrier websites while linking them to corresponding open deductions.

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Automatic Trade Promotion Settlement

Seamlessly integrate with your Trade Promotion Management (TPM) systems including Vistex, SAP, Accenture CAS, and many more for automatic settlement and resolution of all trade related deductions.

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Structured Deduction Resolution, Collaboration, and Approval Workflows

Speed-up deduction resolution with customizable workflows for streamlined research and faster approval from internal and external stakeholders across A/R, sales, customer service, and broker teams.

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Automatic Deduction Correspondence

Automate generation and distribution of denial correspondence to customers along with all supporting documents as per individual customer requirements.

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Automatically Push Data to Customer Portals

Automatically post denial correspondence to the customer web portals for easier notification and communication.

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The Future of Deductions Cloud is here


Real-time visibility on analyst productivity and deduction metrics

Gain end-to-end process visibility with out-of-the-box reports and dashboards to track team productivity and key deduction metrics including DDO, NRR, and Average Resolution Time. Receivables Analytics offers intuitive data visualization which helps you drill down into individual reports to identify bottlenecks or issues in the deductions process.

Deductions Cloud: AI-Edition Predict invalid deductions and improve the bottom-line

Predict the validity of deductions using the Rivana Artificial Intelligence platform to eliminate time lost working on valid deductions. The machine learning algorithm has been trained on more than $30B of deductions from real-world A/R data. By leveraging invalid deductions prediction, A/R teams will now be able to control inaccurate write-offs, improve net recovery rate, and also perform root-cause analysis to prevent deductions at the source.

Self-service collection of missing deduction back-up documents

Leverage the radiusOneTM network to automate the collection of claims and POD documents for deductions with missing backup information. Automatically send email correspondence for customers and carriers to upload backup documents to the radiusOneTM portal.

What our customers say

Colleen Zdrojewski

Vice President – Financial Services
Keurig Dr. Pepper
With HighRadius, we have seen Financial Services costs decline by $2.5M while volume, quality and productivity increased.

Mike Pettyjohn

Head of Accounts Receivable, Finance Business Services
The HighRadius team is excellent and I am excited about our ongoing partnership using the Integrated Receivables platform.

Inga Occorso

Financial Manager, A/R Operations
HighRadius has helped us integrate all these siloed systems and with each passing day we are seeing new benefits that we hadn’t even anticipated.
The Perfect Receivables Pitch for Over a Million Claims with 93% Ready-to-Clear Rate
50% Reduction in Deductions Write-offs and Streamlining Collections Management Process with Integrated Receivables
Reduction in Days Deductions Outstanding for Complex CPG Receivables Process

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