Integrated Receivables Cloud Platform

Deductions Cloud

  • Reduce DDO by 50%
  • Fast-track Dispute Resolution
  • Automate Download of Claims and PODs
  • Recover 40% of Capital Previously Lost as Bad-Debt
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Deductions Cloud solutions diagram

Deductions Cloud Solutions

Ensure proactive deduction management to prevent bottom-line erosion. Deductions Cloud automates the aggregation of backup documents, deduction research and provides a common platform for cross-department and customer collaboration.


  • Claims and POD Aggregation Engine to auto-capture backup documents

    The robust claims and POD aggregation engine helps to auto-capture backup documents from various sources such as TPM, carrier portals, customer portals, and consolidate them in a single platform for the analysts to review.
  • Collaborative workflow and automated correspondence for internal approvals and customer interaction

    A structured workflow and collaboration engine ensures streamlined inter-department collaboration and faster approvals. The automated correspondence helps to interact with customers and capture information from them.
  • Faster deduction resolution with AI-based dispute validity predictor

    Your deduction teams can reduce the overall resolution cycle by leveraging AI-based dispute validity prediction to identify the invalid deductions upfront. Recommendations on resolution lead to faster decisions and lower write-offs.
  • Easy to deploy, ERP agnostic solution

    HighRadius Deductions Cloud can seamlessly integrate with your existing ERP/s across the globe without any major business disruption.

Key Features

Auto-Aggregation and Linking of Backup Documents such as Claims, PODs, BOLs

Automate capture of backup documents such as claims, PODs, BOLs from customer A/P portals, carrier portals, paper claims ensuring better utilization of the analyst’s time. Auto-link sales invoices, commitments from the TPM, claims, PODs with the deductions to reduce the overall research time.

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Automated Research for Trade and
Non-Trade Deductions

Seamlessly integrate with TPM systems such as Accenture CAS, SAP to ensure auto-settlement of trade deductions. Reduce the research time by auto-determining the validity of the claims through Pricing Variance(via sales invoice, pricing sheet and claim), Return Variance(via sales invoice and claim), Deal-Sheet Variance(via retail trade documents) and ePOS Matching(via integration with third party ePOS data)

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AI-Based Dispute Validity Predictor to Prioritize Research and Resolution

Predict proactively the validity of disputes with AI-based capabilities. Fast-track the recovery rate of invalid disputes by triggering an automated workflow to collectors notifying them about the invalid deductions

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Collaborative E-Workflows for Deduction Status Tracking, Approval and Settlement

Get recommended next steps for each deduction and tracking of deduction status. Initiate approval workflows across hierarchies to fasttrack resolutions internally with stakeholders across A/R, sales, customer service, and broker teams.

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Automated Deduction Correspondence

Simplify customer collaboration by automating generation and distribution of denial correspondence to customers along with all supporting documents as per individual customer requirements.

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Automated Data-Push
to Customer Portals

Automatically integrate with customer A/P portals to ensure automated push of credit memo and denial correspondences for seamless collaboration

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The Future of Deductions Cloud is here


Real-time visibility on analyst productivity and deduction metrics

Gain end-to-end process visibility with out-of-the-box reports and dashboards to track team productivity and key deduction metrics including DDO, NRR, and Average Resolution Time. Receivables Analytics offers intuitive data visualization which helps you drill down into individual reports to identify bottlenecks or issues in the deductions process.

Deductions Cloud: AI-Edition Predict invalid deductions and improve the bottom-line

Predict the validity of deductions using the Rivana Artificial Intelligence platform to eliminate time lost working on valid deductions. The machine learning algorithm has been trained on more than $30B of deductions from real-world A/R data. By leveraging invalid deductions prediction, A/R teams will now be able to control inaccurate write-offs, improve net recovery rate, and also perform root-cause analysis to prevent deductions at the source.

Self-service collection of missing deduction back-up documents

Leverage the radiusOneTM network to automate the collection of claims and POD documents for deductions with missing backup information. Automatically send email correspondence for customers and carriers to upload backup documents to the radiusOneTM portal.

What our customers say

Colleen Zdrojewski

Vice President – Financial Services
Keurig Dr. Pepper
With HighRadius, we have seen Financial Services costs decline by $2.5M while volume, quality and productivity increased.

Mike Pettyjohn

Head of Accounts Receivable, Finance Business Services
The HighRadius team is excellent and I am excited about our ongoing partnership using the Integrated Receivables platform.

Inga Occorso

Financial Manager, A/R Operations
HighRadius has helped us integrate all these siloed systems and with each passing day we are seeing new benefits that we hadn’t even anticipated.
The Perfect Receivables Pitch for Over a Million Claims with 93% Ready-to-Clear Rate
50% Reduction in Deductions Write-offs and Streamlining Collections Management Process with Integrated Receivables
Reduction in Days Deductions Outstanding for Complex CPG Receivables Process

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