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Achieving 9% Reduction in DSO by Automating Deductions Resolution

Impact Achieved

18%

Number of Deductions Resolved

~2M

Closed Deductions by Dollars

9%

Reduction in DSO

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About Land O’Lakes

Land O'Lakes, Inc., one of America's premier agribusiness & food companies, transformed its Deductions process to achieve a 9% reduction in DSO.

Region

NA

Revenue

$14.90 billion

Employees

9000

Land O’Lakes

Top Challenges

  • High DSO due to time consumed in manual Deductions research for ~1,00,000 Deductions received every year.
  • Difficulty in aggregation of backup data due to presence of multiple disparate ERPs.

Business Benefits

  • Auto-aggregation & linking of claims and PODs across emails, customer A/P portals, carrier portals for faster Deductions resolution.
  • Seamless integration among systems like ERPS, TPMs etc to help offer end-to-end visibility across all data.
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Increase in Overall Productivity

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Faster Dispute Resolution

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Reduction in Open Deductions

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Danone

$20M

Recovered From Invalid Deductions

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Automated Cash Application

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Days Reduced DDO

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85%

Decrease in unidentified deductions

30%

of Analysts’ time saved

100%

Deductions auto-coded at source

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© 2023 HighRadius • All rights reserved
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