How AstraZeneca standardised order-to-cash

Hear from AstraZeneca on their O2C vision, changing external customer behaviour to improve business performance and how they’re delivering on future plans

Complimentary Webinar

How AstraZeneca standardised order-to-cash

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Paul Buckham

Global Process Owner – Order to Cash AstraZeneca

What you'll learn

  • How to identify improvement opportunities and measure success
  • Discover AstraZeneca’s order-to-cash vision
  • How the order-to-cash landscape has evolved
  • See the 7 tips for change management
  • Why AstraZeneca are preparing their order-to-cash for S4 HANA migration
  • Ways to prepare for future changes in external environment in healthcare impacting order-to-cash
  • How to improve depth, breadth and operational and process experience of teams to improve and sustain capability to deliver on future plans

About the Webinar

On-Demand: Discover how pharmaceutical leaders, AstraZeneca, are standardising their order-to-cash #O2C and global business services #GBS
Dive into this valuable session led by AstraZeneca on how they’re focusing on changing external customer behaviour to improve business performance, preparing for future changes and their O2C vision.

Centralising and Standardisation Journey:

  1. Multiple year journey
  2. Engagement with all O2C operations teams
  3. Collaborative design process
  4. Understanding and determining deviations
  5. Working through standardisation with each of our Shared Services Centres (SSCs)
  6. Inclusion of our Business Process Outsourcing (BPO) and Captive centres throughout
  7. Building and establishing process and documentation governance throughout using an iterative process

There's no time like the present

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