for the Office of the CFO

Jenny Harris
SVP, GBS

Christian Rodriguez
Sr Director, GBS

Sharon Roma
Assoc. Director
78% Improvement In
Cash App Productivity
82% Straight-Through
Cash Application
78% Improvement
In Cash App Productivity
2K+ Exceptions Handled Monthly With Payment Exceptions Handler Agent
Auto-Posting 136K Invoices Annually With Payment Invoice Matching Agent
74% Automated Capture From Email Bodies & Attachments Via Email Remittance Capture
Before automation, ConferenceDirect's accounting process was built around batch execution at month-end:
Before automation, daily revenue reconciliation at ConferenceDirect was manual and time-intensive, even with invoice-level data in the ERP. Accountants downloaded transactions into CSV files, sifted through thousands of entries, and matched them against 1,000+ events to validate revenue and accruals. This fragmented, spreadsheet-heavy approach consumed nearly 60% of their day and left significant room for errors. Discrepancies often surfaced only at month-end, leading to correction entries, rework, and increased reporting risk.

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