The investor updates from Roche Diagnostics reveal that the company has been growing steadily for the past 5 years. An increase in sales coupled with a firm acquisition and a divestment resulted in a 65% growth in the A/R volumes.
As a result, the credit and A/R team at Roche Diagnostics faced the challenge of collecting over 70,000 invoices and resolving more than 14,000 deduction cases every month. Further, the lack of a single source of data further delayed deduction resolution and reduced collector efficiency.
Join Judy Wagner, the Director of Corporate Credit at Roche Diagnostics, as she shares how her team leveraged automation to achieve 65% collector efficiency improvement and 36% faster dispute resolution, without increasing team size.
HighRadius Credit Software automates the credit management process, enabling credit managers to make highly-accurate credit decisions 2X faster and enable faster customer onboarding with 4 primary components: configurable online credit application, customizable credit scoring engines, credit agency data aggregation engine, and collaborative credit management workflow. Along with that, there are a lot of key features that should definitely be explored some of which are online credit application, credit information aggregation, automated credit scoring & risk assessment, credit management workflows, approval workflows, and automated bank & trade reference checks. The result is faster customer onboarding, better internal collaboration, higher customer satisfaction, more targeted periodic reviews, and lower credit risk across the company’s customer portfolio.