The investor updates from Roche Diagnostics reveal that the company has been growing steadily for the past 5 years. An increase in sales coupled with a firm acquisition and a divestment resulted in a 65% growth in the A/R volumes.
As a result, the credit and A/R team at Roche Diagnostics faced the challenge of collecting over 70,000 invoices and resolving more than 14,000 deduction cases every month. Further, the lack of a single source of data further delayed deduction resolution and reduced collector efficiency.
Join Judy Wagner, the Director of Corporate Credit at Roche Diagnostics, as she shares how her team leveraged A/R automation to achieve 65% collector efficiency improvement and 36% faster dispute resolution, without increasing team size.
HighRadius Credit Software automates the credit management process, enabling credit managers to make highly-accurate credit decisions 2X faster and enable faster customer onboarding with 4 primary components: configurable online credit application, customizable credit scoring engines, credit agency data aggregation engine, and collaborative credit management workflow. Along with that, there are a lot of key features that should definitely be explored some of which are online credit application, credit information aggregation, automated credit scoring & risk assessment, credit management workflows, approval workflows, and automated bank & trade reference checks. The result is faster customer onboarding, better internal collaboration, higher customer satisfaction, more targeted periodic reviews, and lower credit risk across the company’s customer portfolio.