60 Mins with Medtronic: Reducing Credit Risk and A/R Delinquency During a Crisis

Key Takeaways

Credit Risk Mitigation Strategies During the Crisis

Best practices to deal with a high DSO and delinquent customers

Tracking Employee Productivity in a Remote Workforce Setup

Speakers

Daniel Harbal, Senior Credit Services Supervisor, Medtronic
Zaneta Hlinkova, Cash Application Manager, Medtronic
Brett Keen, ITC Manager(Credit & Collections), Medtronic
Elaine Nowak, Director of Product Marketing & Management, HighRadius

About The Webinar

As organisations across the globe are opening up and businesses are adjusting to the new normal ‘Beyond COVID-19’, do you wonder what Fortune 500 companies are doing to stabilise their A/R operations? Join Daniel Harbal, Senior Credit Services Supervisor, Zaneta Hlinkova, Cash Application Manager and Brett Keen, ITC Manager(Credit & Collections) from Medtronic in an ‘Ask Me Anything session’ where they cover the following discussion tracks:

1. Credit Risk Mitigation Strategies During the Crisis
a. Handling bankruptcy trends & possible payment frauds
b. Performing portfolio analysis & reading financial statements

2. Handling High DSO & Customer Delinquency Trends
a. Key credit & collection indicators that would drive your collection strategies
b. Ensuring healthy customer experience as an end-product in collections

3. Improving Employee Productivity in a Remote Workforce
a. Redefining plan vs actual metrics for A/R teams
b. Leveraging reporting & analytics for a global visibility across shared services