How to Make Collections Follow-Ups and Dispute Resolution In NetSuite

How to Save Customer's Promise to Pays in NetSuite

How to Save Customer's Promise to Pays in NetSuite

Key Takeaways

  • How to save customer’s promise-to-pays in NetSuite
  • Acquire skills to send effective emails using NetSuite
  • Explore ways to quickly capture disputes effectively
  • Learn about effective ways to create dunning letters
  • Discover ways to manage disputes and escalations

Course Description

Is your bottom line affected by bad debt write-offs and undiscovered disputes?
Want a solution to help you reduce collection issues and ensure a positive customer experience?

Then your search ends here. Powered by Highako University (the world’s first and only free online training platform for order-to-cash professionals), this Oracle NetSuite training video for integrated customer and payment records is specially designed to help you recover invalid disputes effectively. This 5-part tutorial series will help you leverage tried and tested ways to resolve queries or disputes regarding collections.

And it is absolutely FREE!

HighRadius Order-to-Cash Software Trusted by Leading Mid-sized Businesses


Frequently Asked Questions

Why this series?

With the changes in the way the world functions, companies have to resolve challenges around cost savings, operational efficiency, and intense competition with limited resources. This complimentary training series has a compilation of courses specially designed for mid-sized businesses to deal with these challenges.

This training series helps CFOs, order-to-cash leaders, and professionals to streamline pivotal business operations, activities, and reporting across finance processes. It covers accounts receivables, accounts payables, cash forecasting, and budgeting.

Why should you attend the course?

This course is designed for finance professionals to proactively plan, record, manage and report key business operations daily. Trusted by 9000+ Order to Cash Professionals, these training sessions will allow businesses to:

  • Mitigate risk and propel revenue growth
  • Reduce manual effort and improve team productivity
  • Improve process efficiency with real-time visibility into key business metrics

What Skills Will You Learn?

Effective collections
Promise-to-pay resolutions
Dunning letters techniques
Vigilant collection follow-ups
Managing escalations
Resolving disputes
Building DSO reports
Risk-based DSO reports
Collector’s productivity in NetSuite
Dashboard for senior management
Customer segmentation
Worklist prioritization
Past-due analysis
Planning dunning strategy
Customer relationship
Performance management
Time management
Effective collections
Preparing call scripts
Scheduling customer calls
Follow up with customers
Customer aging analysis