Chevron Phillips Chemicals Credit

Don Giallanza, Commercial Credit Manager at Chevron Phillips Chemical, celebrates zero bad debt for four consecutive years.
Don Giallanza, Commercial Credit Manager at Chevron Phillips Chemical, celebrates zero bad debt for four consecutive years. Value Creation
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Don Giallanza, Commercial Credit Manager at Chevron Phillips Chemical, celebrates zero bad debt for four consecutive years.

Zero Bad Debt Four Years in a Row

Value Creation Title Image
Don Giallanza Speaker Image
Don Giallanza Vice President
Zero bad debt & 3x more credit reviews with no extra staff, driven by faster credit approvals & online onboarding efficiency
Zero Bad Debt
Four Years in a Row
25% Increase in Customer Risk Class Changes
billboard li img 96% Increase in Credit Limit Reviews (It’s Now Done in Under 5 mins)
billboard li img 2x Faster Approval of Credit Limits with Credit Approval Workflows
3x More Reviews, No Extra Staff
50% Improvement in Productivity
70% Faster Onboarding with Online Credit App
billboard li img 50% Reduction in Time Taken to Aggregate Bank & Trade References
billboard li img 89% Reduction in Credit Review Time for Existing Customers

Zero Bad Debt Four Years In A Row & 70% Faster Onboarding

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Industry

Product

ERP

Customer Size

cs
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88% Faster Cash Conversion Cycle

Others New

Cash Application Management
Collections Management
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61% Improvement In Cash App Productivity

Manufacturing New

Cash Application Management
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94% Straight-Through Cash Application

Others New

Cash Application Management
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93% Straight-Through Cash Application

Manufacturing New

Cash Application Management
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55% Invalid Deductions Recovered

Food & Beverages New

Deductions Management
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73% Improvement In Cash App Productivity

Food & Beverages New

Cash Application Management
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90% Straight-Through Cash Application

Food & Beverages

Cash Application Management
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69% Improvement In Cash App Productivity

Manufacturing

Cash Application Management
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97% Straight-Through Cash Application

CPG

Cash Application Management
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90% Straight-Through Cash Application

CPG

Cash Application
Cash Application Management
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$116 Million Unlocked In Working Capital

Technology

Collections Management
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33% Improvement In FTE Productivity

Others

Cash Application Management
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31-Day Reduction In Days Sales Outstanding

Others

Collections Management
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50% Reduction In Past Due Amount

CPG

Collections Management
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60% Cash Application Productivity Boost

Manufacturing

Cash Application Management
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66% Improvement In Cash Reconciliation Productivity

Manufacturing

Balance Sheet Reconciliation
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98% Faster Report Consolidation

Others

Financial Consolidation
Financial Reporting
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54% Improvement In AR Matching

Others

Cash Application
Cash Application Management
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50% Higher Productivity Supporting 2x Revenue Growth

Technology

Financial Close
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18% Faster Month-End Close

Manufacturing

Financial Close
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100% Supplier Portal Adoption Of 680K+ Global Suppliers

Manufacturing

Supplier Portal
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96% Straight-Through Cash Application

Others

Cash Application Management
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36% Reduction In Past Due Amount

Food & Beverages

Collections Management
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67% Reduction In Past Due 2,080 Hours Saved Per FTE

CPG

Collections Management
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68% Invalid Deductions Recovered

CPG

Deductions Management
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78% Improvement In Cash App Productivity

CPG

Cash Application Management
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$29 Million Unlocked In Working Capital

Others

Collections Management
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$112 Million Unlocked In Working Capital

Others

Collections Management
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75% Improvement In Cash App Productivity

Others

Cash Application Management
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84% Straight-Through Cash Application

Others

Cash Application Management
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84% Straight-Through Cash Application

Others

Collections Management
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55% Improvement In Invoice Processing Productivity

Others

AP Automation
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51% Cash Application Productivity Improvement

Others

Cash Application Management
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86% Straight-Through
Cash Application

Building Materials

Cash Application Management
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69% Improvement In AR Productivity

Manufacturing

Cash Application Management
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86% Straight-Through Cash Application

Others

Cash Application Management
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97% Straight-Through
Cash Application

Manufacturing

Cash Application Management
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66% Reduction In Past Due Amount

Others

Cash Application Management
Collections Management
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91% Straight-Through Cash Application

Others

Cash Application Management
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10-Day Reduction In Days Sales Outstanding

Others

Collections
Collections Management
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33% Faster Cash Application

Food & Beverages

Cash Application Management
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46% Productivity Improvement In Invoice Processing

Manufacturing

AP Automation
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95% Accurate Cash Forecasting

Manufacturing

Cash Forecasting
Treasury
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46% Improvement In Credit Analyst Productivity

Building Materials

Credit Management
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70% Faster Customer Onboarding

Building Materials

Credit
Credit Management
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96% Automated Cash App With 56% Team Productivity

Food & Beverages

Cash Application
Cash Application Management
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$124 Million Recovered In Invalid Deductions Annually

Food & Beverages

Cash Application
Cash Application Management
Collections
Collections Management
Deductions
Deductions Management
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$13 Million Recovered With 50% Faster Days To Resolve

Food & Beverages

Deductions
Deductions Management
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$5.9 Million Saved In Credit Card Fees Annually

Technology

EIPP
Electronic Invoicing
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$93 Million Worth Payments Processed Annually

Food & Beverages

EIPP
Electronic Invoicing
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99.3% Accurate Receivable Forecasting Over 6-Months

CPG

Cash Forecasting
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1600 Hours+ Reclaimed For High-Risk Reconciliations

Manufacturing

Balance Sheet Reconciliation
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75% Improvement In Revenue Recognition Productivity

Others

Balance Sheet Reconciliation
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$2 Million Saved Annually In Accounts Payable Across 1800+ Stores

Manufacturing

AP Automation
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$500K+ Saved In Credit Card Fees With Level III Processing

Others

EIPP
Electronic Invoicing
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94% Accurate Cash Forecasting

Manufacturing

Cash Forecasting
Treasury
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56% Reduction In Past Due Amount

Manufacturing

Collections
Collections Management
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94.2% Accurate Cash Forecasting

Manufacturing

Cash Forecasting
Cash Management
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67% Faster Cash Reconciliation With Automated Journal Posting

Manufacturing

Balance Sheet Reconciliation
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65% Faster Bank Reconciliation & 99% Automated Task Completion

Food & Beverages

Balance Sheet Reconciliation
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91% Item Automation Rate Reducing Blocked Orders by 30%

Building Materials

Cash Application
Cash Application Management
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85% Boost In Cash Application Efficiency

Others

Cash Application
Cash Application Management
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46% Reduction In Past Due Amount & 54% Increase In Productivity

Manufacturing

Collections
Collections Management
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$25.5Mn+ Recovered While Boosting Productivity By 75%

CPG

Deductions
Deductions Management
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95% Straight-Through Cash Application

Food & Beverages

Cash Application
Cash Application Management
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85% Accurate Cash Forecasting Across Cash Collection & Deposit

Building Materials

Cash Forecasting
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65% Faster Month End Close

Technology

Financial Close
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90% Cash App Automation Reducing DSO by 20 Days

Others

Cash Application
Cash Application Management
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5 Day Reduction In DSO & 43% Increase In Collector Productivity

Manufacturing

Collections
Collections Management
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$7.5 Million Invalid Deductions Recovered Annually

Food & Beverages

Deductions
Deductions Management
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28% Decrease In Past Due & 30% Improved A/R Productivity

Building Materials

Collections
Collections Management
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96% Straight-Through Cash App Lowering Credit Risk by $57Mn

CPG

Cash Application
Cash Application Management
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$5 Million Recovered In Invalid Deductions Annually

Food & Beverages

Deductions
Deductions Management
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41% Reduction In % Past Due and 1238 hours saved per FTE

Technology

Collections
Collections Management
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$1.3 Million Interest Savings Annually

Technology

Cash Forecasting
Cash Management
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$6.2 Million Unlocked In Working Capital Annually

Food & Beverages

Collections
Collections Management
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$57 Million Reduction In Credit Risk Annually

CPG

Credit Management
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30% Decrease In Past Due & 70% Faster Customer Onboarding

Building Materials

Collections Management
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50% Reduction In Past Due (40% → 20%)

Others

Collections
Collections Management
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20-Day Reduction In DSO & 40% Boost In Collector Productivity

Others

Collections
Collections Management
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$30Mn Added In Cash Flows Across O2C, Accounting & Treasury

Technology

Cash Forecasting
Cash Management
EIPP
Electronic Invoicing
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