Everything You Need to Know About Invoice Email Templates

23 April, 2023
8 min
Timothy Fogarty, AVP, Digital Transformation

Listen to the blog:

7.58 mins

Table of Content

Key Takeaways
Introduction to Invoice Email Templates: What They Are and Why They Matter
The Key Components of an Effective Invoice Email Template
How to Follow Up on Your Invoice Email?
How Can Automation Help Your Invoice Emailing Process?
FAQs on Invoice Email Templates

Sign up for latest O2C Insights

fin-logo

Key Takeaways

  • What are the key components to include in your invoice email that can reduce payment delays and improve cash flow?
  • How to follow up on your invoice email for timely payment and maintaining positive relationships with clients?
  • Automation solutions can streamline your invoicing process, reduce errors and delays, and improve cash flow.
keytakeway

Introduction to Invoice Email Templates: What They Are and Why They Matter

An invoice email is a paperless way of sending invoices to clients via email. It includes the invoice document, a summary of goods or services provided, and other necessary information to let your client know about the actions you have taken on the delivery of goods or services. It helps businesses reduce delayed payments and improve cash flow.

To minimize delayed payments and prevent bad debt, it’s crucial to send customers the correct invoice email. According to a study by PYMNTS, 60% of businesses face payment delays, making it essential to optimize the invoicing process. In this article, we’ll explore how to write an effective invoice email and what information to include. By following these tips, you can streamline your invoicing process, improve cash flow and reduce the risk of delayed payments.

The Key Components of an Effective Invoice Email Template

When it comes to sending an invoice email, including the right components can make all the difference in getting paid on time. To ensure your email stands out and is effective, it’s essential to include the following key components:

1. A Clear Subject Line:

Your subject for invoice email should be concise and informative, clearly indicating the invoice number and due date. This helps your client prioritize your email and avoid missing payment deadlines.

2. An Attached Invoice:

Attaching the invoice document as a PDF file ensures your client can easily download, print, and process the payment without any confusion.

3. Invoice Number and Due Date:

Including the invoice number and due date in the email body and the attached invoice helps your client gather all the required details in one go.

4. Payment Methods:

Informing your client of the available payment methods, including any preferred channels or discounts, can help streamline the payment process and increase the chances of getting paid on time.

Your invoice email format should include all these key components to reduce payment delays, improve cash flow, and maintain healthy business relationships with your clients.

Sample Email for Sending Invoice 

Here’s an invoice attached email example: 

Subject: Invoice [invoice number] for [product/service name] due [invoice due date]

Dear [Recipient name],

I hope this email finds you well. This is a friendly reminder that your invoice number [invoice number] for [product/service name] is due on [invoice due date]. As a valued client, we want to ensure that you receive your invoice on time and have all the necessary details to process payment.

Attached is a PDF copy of the invoice for your convenience. Please take a moment to review the invoice and ensure that all details are accurate. If you have any questions or concerns, don’t hesitate to reach out to us.

We offer a variety of payment methods, including [insert payment methods]. Please let us know if you have a preferred payment method, and we will do our best to accommodate your request.

Thank you for your business and prompt payment. We look forward to continuing to work with you.

Best regards,

[Sender Name]

How to Follow Up on Your Invoice Email?

Following up on an invoice email is a critical step in ensuring timely payment and maintaining healthy business relationships with your clients. Here are some tips on how to effectively follow up on your invoice email:

  • Timing is Key: If the client delays making the payment, it’s crucial to follow up soon after the due date has passed. This shows your commitment to prompt payment and helps avoid further delays.
  • Double-Check for Accuracy: Before sending the follow-up email, double-check the receiver’s email address and the information in the email body and attachment to ensure accuracy and avoid any misunderstandings.
  • Be Professional: In case of any delay in receiving payments, send a formal letter on the same email thread requesting to know the reason for the delay. Be professional and courteous, as this can help keep the lines of communication open and maintain a positive relationship with your client.
  • Consider Late Payment Fees: If the invoice is not cleared for an extended period, consider charging a late payment interest fee. This can motivate clients to make timely payments and help cover any additional costs incurred due to the delay.
  • Legal Action as a Last Resort: Consider legal proceedings as the last resort to fix the situation because it can be long-drawn and may hamper your relationships with clients. However, if all other options have been exhausted, legal action may be necessary to recover the payment owed.

By following these tips, you can effectively follow up on your email for invoice, reduce delayed payments, and maintain healthy business relationships with your clients.

11 Collections email templates to collect past-due invoices

How Can Automation Help Your Invoice Emailing Process?

Late or missing payments can have a significant impact on a business’s cash flow. According to a study by Atradius, 39% of the invoices are paid late in the United States. This is a big problem, especially for medium-sized companies that suffer a loss of almost $31,000 a year due to late or no invoice payment. 

However, automation can help streamline your invoicing process and encourage timely payments. Automation solutions prevent unpaid invoices from falling through the cracks even when your team has to juggle multiple tasks. Here are the benefits of enabling invoice process automation or automatic invoice processing over manual invoice processing:

1. Improved Efficiency:

Automated invoice processing eliminates the need for manual entry and processing, reducing the chances of errors and delays. This helps streamline your cash flow, avoid unnecessary communication, and free up time for your team to focus on more critical tasks.

2. Timely Reminders:

Automation tools can send auto-generated reminders to clients a few days before the invoice due date. This reduces the chances of late payment and helps maintain a healthy business relationship with your clients.

3. Reduced Errors:

Automated systems are less prone to errors, resulting in fewer returned or disputed invoices. The system automatically tracks all necessary documents to clear your invoice on time, reducing the need for manual follow-up.

4. Integration with Accounting Software:

Automation tools can integrate seamlessly with your accounting software, providing real-time updates on payments and reducing the need for manual data entry.

With these benefits, it’s easy to see why automation is becoming an increasingly popular solution for businesses of all sizes. By enabling invoice process automation, such as with HighRadius AI-based E-Invoicing and Payment Software, you can streamline your invoicing process, improve cash flow, and reduce the risk of late or missing payments.

Experience frictionless billing and payment processing with HighRadius AI-based E-Invoicing and Payment Software.

FAQs on Invoice Email Templates

1. How do you email an invoice professionally?

To email an invoice professionally, include a clear subject line with the invoice number and due date, attach the invoice as a PDF file, include the invoice number and due date in the email body, and mention the available payment methods.

2. Can I customize my invoice email message to include additional information, such as payment terms or a thank-you message?

Yes, you can customize your invoice email message to include additional information such as payment terms or a thank-you message. However, ensure that the additional information does not overshadow the primary purpose of the email, which is to request payment for the invoice. 

Related Resources

All
Autonomous Receivables
Talk TO Our Experts

Streamline global billing and payments with HighRadius

Revolutionize your invoicing process and improve cash flow with HighRadius AI-based E-Invoicing and Payment Software

The HighRadius RadiusOne AR Suite is a complete accounts receivable’s solution designed for mid-sized businesses to put their order-to-cash on auto-pilot with AI-powered solutions. It leverages automation to fast-track key accounts receivable functions including eInvoicing & Collections, Cash Reconciliation, and Credit Risk Management powered by RadiusOne AR Apps to improve productivity, maximize working capital, and enable faster cash conversion. Affordable, quick to deploy, and functionality-rich: it is pre-loaded with industry-specific best-practices and ready-to-plug with popular ERPs such as NetSuite and Sage Intacct. The HighRadius RadiusOne AR Suite is designed to automate labor-intensive processes while streamlining credit and collections activities for faster AR processing, better cash flow and improved profitability.

Lightning-fast Remote Deployment | Minimal IT Dependency Prepackaged Modules with Industry-Specific Best Practices.

Automate Your Order-to-Cash Today!