
Being a leading consumer goods company, Church & Dwight used to apply cash for more than 400,000 invoices annually. 90% of the payments that they received were electronic payments, and the remittance for these electronic payments came in through emails, EDIs, web portals. This is how Church & Dwight’s cash application team applied cash every day:
At Church & Dwight, 15 full-time employees had to manually handle 150,000 deductions per year. They had to manually map the customer reason codes to ERP-specific reason codes which were not only counterproductive for them but left them with no scope to work on deduction resolution. As a result, often deductions were written off while being unresolved, leading to a higher bad debt.
Whether you call it saleratus (aerated salt), sodium bicarbonate, or plain old baking soda, Church & Dwight is the world’s #1 maker of the powder. Church & Dwight’s ARM & HAMMER baking soda, first marketed in 1846, is used as leavening, a deodorizer, a cleaner, and a swimming pool pH stabilizer. It operates in North America, as well as in Australia, Brazil, China, France, and the UK.
Consumer Packeged Goods (CPG)
North America
$4.9 Billion
Cash Application Software
HighRadius Cash Application Software enabled the cash application analysts at Church & Dwight to automatically capture remittance advice from multiple sources such as emails, EDIs for K-Mart, Checks and customer Portals for customers such as Walmart & Meijer.
With Cash Application Software, the cash application analysts could automatically map the customer reason codes to their ERP-specific reason codes without any manual intervention for a high volume of short payments and helped them to stay on top of their deductions from big-box retailers.
With AI-based HighRadius Cash Application Software, Church & Dwight’s cash application team automatically applied $250M worth of open AR every month and post them directly to SAP. With automated cash application, Church & Dwight were able to save 320+ man-hours every month in cash application.
At Church & Dwight, we always try to find the most efficient way of doing something, and HighRadius helped us with just that
Gregory Ottalagano
Manager , Credit and A/R
Church & Dwight