With over a thousand accounts across North America, timely and accurate forecasting was challenging. Delayed forecasts from multiple regions affected cash at global-level.
The DSO of these customers was manually calculated to identify changing payment behavior and follow-up on collections.
Year-round visibility into cash was absent due to large transaction volume and limited account and transaction-level insight.
With poor future cash visibility, liquidity planning for this multibillion-dollar business was a challenge..
United States & Canada