Automating Kroger's Deductions Resolution with HighRadius A/R Automation

Impact Achieved

40%

Reduction in the Concentrated Open Deduction Dollar Value

70%

Reduction in Kroger Deductions that needed Manual Efforts

And once when there’s a perfect match, we have successful automation and the credit is processed overnight, and an auto-match is created and offset. And we are, there’s no manual touch, everything is automatic.

case-study-speaker

Angela Stewart

Manager of Deduction Team

Hershey

Read Full Story

About Hershey's

Hershey's, one of the world's largest chocolate manufacturers, witnessed a 70% reduction in manual deductions with HighRadius A/R automation

Employee

16,140

Revenue

$7.9+ Billion

vector-img

Top Challenges

  • Delays in Deductions resolution & recovery due to manual Deductions research.
  • Time lost in inefficient team collaborations and delayed
    approvals.
  • Lack of visibility due to multiple, disparate systems.

Business Benifits

  • Fast-track Deductions research by auto-extractions of backup documents such as claims, PODs, and BOLs etc.
  • Collaborative workflow and automated correspondence for internal approvals and customer interaction.
  • Seamless integration among systems like ERPS, TPMs etc to help offer end-to-end visibility across all data.

Explore More Transformation Stories

BlackHawk

60%

Increase in Overall Productivity

95%

Faster Dispute Resolution

96%

Reduction in Open Deductions

Danone

$20M

Recovered From Invalid Deductions

98%

Automated Cash Application

25

Days Reduced DDO

Church & Dwight

85%

Decrease in unidentified deductions

30%

of Analysts’ time saved

100%

Deductions auto-coded at source