An insightful summary of how these GPOs made their A/R future-ready while reducing costs, improving metrics and keeping their customers happy!
In the last few years, we have been witnessing the emergence of a new role in many global multibillion and Fortune 500 organizations – that of the Global Process Owner or GPO, for enterprise processes.
From an Order to Cash (OTC) shared services perspective, the need is more intense. Generally, OTC SSOs are stuck in complex IT and ERP landscapes, intricate organization structures, multiple external agencies/ vendors and highly unstandardized processes with minimum visibility. This makes accountability a nightmare – add to it multiple regional silos across different geographical locations, business units with very different goals and processes, along with the M& As of the recent past – yes you get the picture.
Accounts Receivables and credit processes are stuck in the tempest and you need GPOs to navigate through.
Here are the most common challenges that make GPOs work terrifying:
Turn the page to know how OTC GPOs of world-class businesses like Cargill, Air Products, Keurig Dr. Pepper and Danone were able to solve these challenges.