How Air Products Inc. Automated Credit Management for 125K Customers

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About The Webinar

Air Products and Chemicals, Inc., a $10.4 billion conglomerate, has operations in over 50 countries and 30 diverse markets. The credit team manages credit for more than 125,000 business partners. The team was faced with several challenges in credit operations. Manual scoring and review of credit, unstructured credit approval workflows, and inconsistent risk were limiting their ability to process requests efficiently.

To improve the efficiency of the credit team and achieve consistency with the Global Credit Policy, Air Products completely overhauled their credit management operations with enterprise systems and value-add automation. As a result, they successfully reduced operating costs and DSO by moving away from manual operations to adopt credit management automation.

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HighRadius Integrated Receivables Software Platform is the world's only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway - covering the entire gamut of credit-to-cash.