Complimentary Webinar

Collections Product Webinar: Day in the Life of Michelle – Tips for Effective Collections

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Glen George

Senior Director - Collections Domain Highradius

Ritika Siraj

Product Manager - Collections Product Highradius

What you'll learn

Join the product webinar, where we will present examples of how a collector ‘Michelle’ uses various features available in the Collections product to collect effectively from her portfolio of customers.

You will learn some simple ways that you too can use the HighRadius Collections tool to improve your collections performance. The agenda will broadly cover:

Topics covered

  • Advance search
    • How Michelle uses customer level search to identify – New HighValue Customers, potential write off etc.
    • How Michelle uses Invoice level search to Identify – New high Value invoices, invoices moving to different aging buckets etc.
    • How Michelle is sending Personalized Emails with Advanced Filter Capabilities
    • What are the operators that refine the search results
  • Notes– How does executive, customer level notes work and how it helps Michelle with her daily activities
  • Tasks – How Michelle uses tasks to help her remind of the actions she needs to take

About the Webinar

In this Product Webinar, our product expert will walk you through some simple and amazing ways that you can use the HighRadius Collections tool to improve your collections performance.

HighRadius Order to Cash (O2C) solutions have been helping all our valued customers in every possible way. We listen to our customers, get the feel of the overall market pulse, and deliver the best possible solutions.

There’s no time like the present

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HighRadius Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO. It provides a complete set of tools to optimize and automate the credit collections management process and enable the better prioritization of credit collections activities All the information you need (invoices, dispute information, POD, claims, tracking info, etc.) on each case is automatically presented in a collections work-space and is ready for use. Apart from the wide variety of benefits that it has, it also comes with some amazing features like CADE (Collection Agency Data Exchange), collector’s dashboard which has prioritized collections worklist, automated dunning & correspondence, dispute management, centralized tracking of notes, call logs & payment commitments along with cash forecasting functionalities. The result is a more efficient collections team that contributes to enhanced cash flow and reduced DSO.