Leveraging AI to achieve 85% Straight-Through Cash Posting & 33% Higher Productivity
Impact Achieved
85%
Straight-Through Cash Posting
33%
FTEs were reallocated to other critical tasks saving $250k annually
100%
Elimination of LockBox Keying-in Fee
Some of the key things we wanted to improve were reducing the manual keying that my team had to apply to the policy invoice level. We wanted a system that can do that for us and help us reduce the number of customer complaints, delays, errors and internal meetings.
Tisha Clausell
Vendor Performance Manager
Zurich
