Achieving Zero Bad Debt and 5.5 Days Reduction in DSO with A/R Automation

Impact Achieved

5.5

Days Reduction in DSO

60%

Improvement In A/R Team Productivity

~90%

CEI Achieved

$12,000

Reduction in Annual Credit Card Fees

“With the kind of growth we were experiencing, with the demand for better cash flow and zero budget for additional headcount, we understood that without automating it was very difficult to attain our goals”

case-study-speaker

Elizabeth Chamorro

Credit Manager

Yaskawa America Inc

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About Yaskawa

Yaskawa, world’s largest manufacturer of AC inverter drives, servo and motion control,and robotics automation systems leveraged technology to achieve zero bad-debt and reduce DSO by 5 ½ days

Region

North America

Revenue

$3.6B

Employees

1,000+

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Top Challenges

  • Increase in past-due A/R due to manual collections worklist prioritization.
  • Expensive PCI DSS compliance to store credit card payments.
  • Increase in bad-debt due to a tedious deductions research and resolution process.

Business Benefits

  • Laser-focus on all critical customer portfolios with AI-based worklist prioritization.
  • The PCI-DSS, 3DS-compliant EIPP Portal to cut down expenses incurred in credit card payment processing.
  • Automated deduction coding & remittance match to save time on research and manual aggregation of backup data.

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DXP Enterprises

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Automated Cash Application

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Deductions Automatically Coded by the System

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67%

Reduction in ADD

28%

Decrease in DSO

1000+

Hours Saved every year with Auto-Correspondence

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Zero

Touch Payment Process

100%

Elimination of LockBox Keying-in Fee

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Identification Reason Code Mapping of Deductions