Being a World-Class Credit Leader in the Age of Digital Transformation


This Hackett Group research is an actionable summary that drills down on ‘how’ World-Class companies have leveraged digital transformation to excel over their peers

Contents

Chapter 01

Executive Summary

Chapter 02

Understanding World-Class Credit and A/R

Chapter 03

What Differentiates World-Class

Chapter 04

What Drives World-Class A/R Performance?
Chapter 01

Executive Summary


What is Digital Transformation?

The next big thing for Credit and A/R

As per the Hackett Group survey, a majority of finance executives agree that digital transformation will bring about fundamental change in financial services within a short time frame.

  • 97% believe that digital transformation will bring step-change impact on finance function
  • 91% expect it will have fundamentally change finance services delivery model in 3-5 years
  • 86% believe it will fundamentally change the talent and leadership skills
  • However, only 35% think that their teams have the ability and resources to execute on the digital transformation vision

The next big thing for Credit and A/R

Finance leaders agree that digital transformation will drive efficiencies in finance!

Finance leaders need to propel digital transformation

Finance leaders need to propel digital transformation!