How does AI-Powered Credit Risk Management Work for Large Enterprises?

22 April, 2021
3 min
Brett Johnson, AVP, Global Enablement

Listen to the blog:

16:56 min

Table of Content

Key Takeaways
The Traditional Approach to Credit Risk Management
How AI is Revolutionizing Credit Risk Management?
AI-Powered Credit Risk Management: How Does It Work?
Real-World Use Cases of AI in Credit Risk Management
What Are the Challenges to Implement AI-Powered Credit Risk Management?
The Future of AI-Powered Credit Risk Management
Frequently Asked Questions

Key Takeaways

  • Traditional methods of credit risk management rely heavily on manual processes and limited data analysis.
  • AI-powered credit risk management solutions can analyze vast amounts of data quickly and accurately, providing enterprises with a more comprehensive and reliable assessment of credit risk.


For a global business, credit risk management extends across geographies. Enterprise credit teams have to deal with diverse portfolios in terms of various languages, currencies, and complex parent-child scenarios.

Credit risk management is crucial for large enterprises because it helps them minimize the risk of financial loss resulting from the failure of their customers or counterparties to fulfill their financial obligations. Failure to manage credit risk effectively can lead to financial distress, insolvency, and even bankruptcy.

impact of AI in credit risk management in mosaic

AI-powered credit risk management leverages the power of artificial intelligence and machine learning algorithms to analyze vast amounts of data, identify patterns, and make accurate predictions about credit risk. By automating the credit risk assessment process, AI-powered systems can provide large enterprises with faster, more accurate, and more reliable credit risk assessments than traditional methods.

In summary, AI-powered credit risk management is an important tool for large enterprises to manage credit risk effectively and efficiently. It offers a range of benefits, including improved accuracy, faster decision-making, reduced risk, and cost savings.

But wait, if we are talking about the importance of AI-powered credit risk management, let’s discuss the traditional approach of credit risk management to see what needs to be changed or upgraded here.

The Traditional Approach to Credit Risk Management

Traditional methods of credit risk management involve a variety of manual processes, such as gathering information on potential borrowers, assessing their creditworthiness, and monitoring their credit performance over time. These processes rely heavily on human judgment and are often prone to errors, inconsistencies, and biases.

One of the main limitations of traditional methods is their reliance on limited data analysis. They often use only a small subset of available data, such as credit scores, financial statements, and payment history, to make credit decisions. This can result in a narrow view of the borrower’s creditworthiness, and lead to inaccurate or incomplete risk assessments.

Another challenge of traditional methods is subjectivity. Credit risk assessment is often based on the subjective judgment of individual underwriters or analysts, which can vary widely depending on their personal experience, biases, and risk appetite. This can lead to inconsistent or unfair credit decisions, as well as increased risk exposure for the lender.

Additionally, traditional methods can be time-consuming and costly, requiring significant resources to manage the credit risk process, including personnel, technology, and infrastructure. These challenges can limit the ability of large enterprises to make timely and accurate credit decisions, and can result in missed business opportunities, increased credit losses, and reduced profitability.

To overcome these limitations and challenges, large enterprises are turning to AI-powered credit risk management solutions. These solutions leverage advanced data analytics and machine learning algorithms to analyze vast amounts of data, identify patterns and trends, and make accurate credit decisions in real-time.

In the next section, we will discuss the benefits of AI-powered credit risk management in more detail.

How AI is Revolutionizing Credit Risk Management?

AI-powered solutions are revolutionizing the way large enterprises approach credit risk management. By utilizing advanced algorithms with Artificial Intelligence (AI) and MachineLearning (ML), these solutions can analyze vast amounts of data quickly and accurately, providing enterprises with a more comprehensive and reliable assessment of credit risk.

Let’s look at a few advantages of using AI-powered credit risk management.

Advantages of Credit Management

Advantages of AI-powered credit management

Advantages of AI-powered credit manag

  1. Speed
  2. Accuracy
  3. Fraud detection
  4. Customer experience


One of the key advantages of using AI-powered solutions is speed. Traditional credit risk management methods often involve manual processes that can be time-consuming and prone to errors.

AI-powered solutions, on the other hand, can analyze large amounts of data in real-time, enabling enterprises to make quicker and more informed decisions.


AI-powered solutions also provide more accurate risk assessments. By analyzing a wide range of data points, including historical transaction data, credit scores, and demographic data, these solutions can identify patterns and trends that may not be apparent to human analysts.

This allows enterprises to make more accurate predictions about future credit risk, reducing the likelihood of default and improving overall portfolio performance.

Fraud detection:

Another advantage of AI-powered solutions is their ability to detect fraud more effectively. By analyzing transaction data in real time, these solutions can quickly identify suspicious activity and flag it for further investigation. This helps enterprises to prevent fraudulent transactions before they occur, minimizing the risk of financial losses.

Customer experience:

Finally, AI-powered solutions can enhance the customer experience by providing more personalized credit offerings. By analyzing customer data, such as spending patterns and credit history, these solutions can tailor credit offers to each customer’s unique needs and preferences. This can improve customer satisfaction and increase customer loyalty, ultimately leading to improved financial performance for the enterprise.

AI-Powered Credit Risk Management: How Does It Work?

1. Multi-Language Online Credit Applications for Onboarding Customers Globally

With a configurable Online Credit Application, credit teams can onboard customers faster across the globe. Online Credit Applications can be configured and translated into any required language and based on customer segments. With pre-filled credit applications from the sales team, customers don’t need to spend a lot of time filling up the credit application.

2. Consolidated View of Credit Risk Globally

Credit teams can seamlessly integrate across multiple ERPs, and business units, and review credit risk in a standard, global currency. The senior management can review the overall credit risk exposure across geographies to develop strategies to reduce bad debt. Additionally, they can drill down to a particular geography and check the credit exposure, even in the local currency.

3. Automatically Extract Credit Data from 40+ Credit Agencies and Bureaus

Automatically extract credit reports, ratings, financials, and credit insurance information from 40+ global and local agencies such as D&B, Experian, CreditSafe, Equifax, and Serasa. With HighRadius Credit Cloud, credit teams can access a one-stop repository for all credit information required for global operations.

4. Automated Credit Scoring and Approval Workflows

Credit teams can fast-track their credit decisions with automated credit scoring and collaborative e-workflows. Credit scoring models can also be configured across business units, geographies, or various customer segments.

5. Real-Time Credit Risk Monitoring

In the current economy, Real-Time Credit Risk Monitoring helps credit teams to monitor customer portfolios daily on a real-time basis. Credit analysts can receive real-time alerts related to bankruptcy, dips in credit scores, and changes in payment behavior to stay on top of risks and control overall bad debt. This way they can proactively manage the credit risk.

Real-World Use Cases of AI in Credit Risk Management

The use of AI-driven credit risk management has become increasingly popular among large enterprises in recent years. Below are two examples of companies that have implemented AI-powered credit risk management solutions with HighRadius.

Mosaic’s success story

Mosaic, a Fortune 500 mining company, with over $12.35B in annual revenue, implemented an AI-powered credit risk management solution to streamline their credit decision-making process. The solution integrated data from various sources, including credit bureaus, financial statements, and customer payment histories, to provide a comprehensive view of a customer’s creditworthiness.

“We reduced dramatically the number of approved layers. This average to approve a credit limit dropped from nine to four, which is basically because we got rid of people that we didn’t go into having the approval flow.”

Santiago Tommasi,

Senior Credit Manager,

The Mosaic Company

The system used machine learning algorithms to analyze this data and generate a risk score for each customer. This allowed Mosaic to make faster and more accurate credit decisions, resulting in reduced credit risk and improved cash flow.

Chevron Phillips Chemical’s success story

Chevron Phillips Chemical, an American chemical manufacturer, also implemented an AI-powered credit risk management solution to automate their credit management processes.

“We lean on the HighRadius Credit Software to help us maximize the profit. We are 100% paperless with consistent credit reviews, and the software automatically does our credit reviews.”

Don Giallanza,

Commercial Credit Manager,

Chevron Phillips Chemical

Chevron Phillips Chemical’s success story using AI in credit risk management

The solution used machine learning algorithms to analyze customer data and identify patterns that indicated a higher risk of default. It also provided real-time alerts to the credit team when a customer’s risk profile changed. This allowed Chevron Phillips Chemical to make proactive decisions and mitigate credit risk.

Click here to read Chevron Phillips’ full case study

Overall, the use of AI in credit risk management has numerous benefits, including faster and more accurate risk assessment, improved fraud detection, and enhanced customer experience. These case studies highlight the potential for AI-powered solutions to revolutionize credit risk management for large enterprises.

While we talk about the advantages and impact of AI driven credit risk management, there are a few challenges and considerations to keep in mind.

What Are the Challenges to Implement AI-Powered Credit Risk Management?

Large enterprises should be aware of the potential challenges and considerations that come with implementing AI-powered credit risk management solutions. Some of the key issues to consider include data privacy, ethical concerns, and regulatory compliance.

Data privacy:

Data privacy is a major concern, as large enterprises deal with large amounts of sensitive customer data. They need to ensure that any AI-powered solution they implement is compliant with data privacy regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Ethical concerns:

Ethical considerations are also important to keep in mind. AI-powered credit risk management solutions have the potential to automate decision-making processes, which could result in unintended biases. Enterprises should ensure that they are using AI in an ethical and responsible manner and are transparent about how their AI systems make decisions.

Regulatory compliance:

Regulatory compliance is another important consideration. Enterprises need to ensure that any AI-powered solution they implement is compliant with relevant regulations such as the Fair Credit Reporting Act (FCRA) and the Equal Credit Opportunity Act (ECOA).

In addition to these considerations, enterprises should also be aware of the potential for technical challenges when implementing AI-powered credit risk management solutions. They may need to invest in new infrastructure and systems to support these solutions, as well as ensure that they have the necessary skills and expertise in-house to implement and maintain them.

Enterprises should also ensure that their AI systems are regularly audited and updated to ensure that they remain effective and compliant.

The Future of AI-Powered Credit Risk Management

Autonomous credit risk management refers to a future state of credit risk management where AI systems will have a greater role in making decisions without human intervention. The use of machine learning algorithms can lead to faster and more accurate decision-making, as well as the ability to analyze larger volumes of data in real-time.

One potential benefit of autonomous credit risk management is the reduction in bias and human error, which can lead to more objective and consistent decisions. Additionally, these systems can adapt and learn from new data over time, improving their accuracy and effectiveness.

Autonomous credit risk management with HighRadius

HighRadius’ autonomous receivables for order to cash offers credit management solution. The solution uses AI and ML to automate and optimize credit risk management processes for large enterprises.

The autonomous credit risk management solution from HighRadius is designed to be a fully automated system that can handle the entire credit risk management process. The system can collect data from various sources, such as customer financials, credit ratings, and payment histories, and use this data to assess credit risk for each customer. It can also provide real-time credit decisions based on this analysis.

One of the key benefits of HighRadius’ autonomous credit risk management solution is its ability to scale. The solution can handle large volumes of customer data, making it ideal for large enterprises with thousands of customers. The system can also adapt to changing market conditions and customer behaviors, which helps improve the accuracy of credit risk assessments over time.

HighRadius’ autonomous credit risk management solution has the ability to reduce the risk of fraud. The system can analyze customer data and detect patterns that may indicate fraudulent activity, such as fake invoices or payments. This can help prevent losses due to fraudulent transactions and improve overall risk management.

The Future of AI-Powered Credit Risk Management
The Future of AI-Powered Credit Risk Management

If you wish to see the solution live in action, schedule a demo with our experts and learn how we can help you create a working capital impact with HighRadius.

Frequently Asked Questions

1. What Should You Look for In AI Software for Credit Risk Management?

AI-Powered Credit Risk Management software should automate repetitive manual tasks and minimize the time required for putting together data to transform it into information so that credit teams can make informed decisions. The system should work for you instead of just providing you with data.

2. What Are the Main Benefits of Using AI in Credit Risk Management?

With AI-Powered Credit Management Software, credit teams can achieve 100% real-time credit risk monitoring to ensure lower bad debt by tracking changes in customer credit risk and payment behavior. AI can be leveraged to predict blocked orders based on past order volumes and payment patterns.

3. What are Credit Reporting Bureaus?

Credit reporting bureaus are external credit agencies that generate credit reports and scores for customers across the globe. These reports and ratings help trade-credit teams to conduct an objective credit risk analysis of customers. Some credit reporting bureaus include D&B, Experian, Equifax, CreditSafe, and CreditRiskMonitor.

4. How to Determine the Creditworthiness of New Customers?

Credit Cloud helps organizations to fast-track new customer onboarding with the help of online credit applications. Customers can fill in the online credit application or it can be pre-filled by the sales teams. Credit Cloud auto-extracts credit reports from 40+ global and local agencies and automates credit scoring to evaluate the creditworthiness of new businesses.

Related Resources

Talk TO Our Experts

Leverage autonomous credit software to lower bad debt

Mitigate risk with real-time credit visibility and manage global portfolios through comprehensive workflows

HighRadius Credit Software automates the credit management process, enabling credit managers to make highly-accurate credit decisions 2X faster and enable faster customer onboarding with 4 primary components: configurable online credit application, customizable credit scoring engines, credit agency data aggregation engine, and collaborative credit management workflow. Along with that, there are a lot of key features that should definitely be explored some of which are online credit application, credit information aggregation, automated credit scoring & risk assessment, credit management workflows, approval workflows, and automated bank & trade reference checks. The result is faster customer onboarding, better internal collaboration, higher customer satisfaction, more targeted periodic reviews, and lower credit risk across the company’s customer portfolio.