Growth rate in the high tech space is much more compared to other industries. Thus, the demand is manifold to provide value at a faster pace.
For instance, Ivanti, a leading computer software company, has repurposed 90% of analysts’ time on researching & contacting top customers, which also results in increasing the working capital.
The Industry is largely focused on AI and ML-driven automation, and the maturity of adoption of these models is the most – compared to other industries.
The computer software industry has a variety of products to offer. They need different types of invoices to be generated based on different tax structures, etc. With Highradius, companies can easily configure the solution according to their business requirements.
Mergers & Acquisitions(M&A) are much more common in the High Tech space. The focus is on building substantial IP systems to adopt numerous technologies. Therefore, a considerable amount of disparate systems are seen over time.
“The system did all the heavy lifting; it was reaching out to every customer. And it was pretty amazing, to see all these customers reaching out, wanting to pay bills, wanting to get it resolved, instead of my people having to hunt them. Didn’t matter what amount was the invoice, everyone was getting contacted.”
Global Credit Manager, Ivanti
"One of our top priorities was to have a SaaS-based best-in-class IT stack for all functions, and when it came to A/R- HighRadius was our choice."
Former Digital Transformation Leader and Head of Enterprise Architecture
Due to its multiple acquisitions and business units, the leading computer software company was facing a number of challenges in their existing A/R landscape such as lack of 360 deg view of the customers and a complex collections management process. Discover how HighRadius’ Autonomous Solutions helped them in overcoming these challenges along with improving their CX.