Growth rate in the high tech space is much more compared to other industries. Thus, the demand is manifold to provide value at a faster pace.
For instance, Ivanti, a leading computer software company, has repurposed 90% of analysts’ time on researching & contacting top customers, which also results in increasing the working capital.
The Industry is largely focused on AI and ML-driven automation, and the maturity of adoption of these models is the most – compared to other industries.
The computer software industry has a variety of products to offer. They need different types of invoices to be generated based on different tax structures, etc. With Highradius, companies can easily configure the solution according to their business requirements.
Mergers & Acquisitions(M&A) are much more common in the High Tech space. The focus is on building substantial IP systems to adopt numerous technologies. Therefore, a considerable amount of disparate systems are seen over time.
"When we implemented HighRadius solutions, our internal processes changed drastically. Past due accounts were prioritized based on our predetermined strategies and worklists were created daily for each collector. We now have an organized and efficient process for resolving past due balances."
Manager - Credit/Collections, Billing & Cash Application
Due to its multiple acquisitions and business units, the leading computer software company was facing a number of challenges in their existing A/R landscape such as lack of 360 deg view of the customers and a complex collections management process. Discover how HighRadius’ Autonomous Solutions helped them in overcoming these challenges along with improving their CX.