O2C Digital Transformation Guide: Benchmarking, Vendor Evaluation and Process Assessment Best Practices


Ganadeep Rey Patlolla

Business Systems Consultant & Program Manager (PMP),

Tony Hiatt

Global Credit Manager,

Saurabh Chopra

Director Business Process Management C2C Transformation,


[0:00] Anchor: So this session is going to be covering Order-to-Cash digital transformation. The moderator for this discussion is going to be Kiran Rana. He's the VP of Sales and Marketing for HighRadius. And then we'll have four speakers on our panel today. First, we have Ganadeep, Ganadeep has been working as the transformation and improvement leader at Greyp Consulting. His uncommon expertise includes aiding business transformations and optimization in the field of order to cash, supply chain logistics, warehousing, transportation, and A/R finance. Next, we have Tony. Tony is an experienced global credit manager at Ivanti. He has demonstrated a history of working in different industries. He's a strong finance professional with a bachelor's degree focused on accounting and finance. Next up we have Saurabh, he is the Director of Business Process Management at Honeywell. Saurabh has incredible expertise in leadership strategy, business development, revenue growth operations, and management strategic planning. And lastly, we have Jason Herrington. Jason is the VP of A/R credit and collections at EmployBridge. He has 20 plus years of international and domestic experience specializing in commercial credit risk, trade collections, AR/AP, travel programs, and corporate card programs. So with all that being said, Kiran,…

What you'll learn

Understanding the digital transformation strategy
Best Practices to keep in mind while benchmarking your processes
Laying out the correct framework for evaluating your next technology vendor

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