Reducing Unidentified Deductions from 100% to 15%: Intelligent Automation at Church and Dwight


Gregory Ottalagano

Manager, AR and Credit,
Church & Dwight


[0:00] Gregory Ottalagano So we're going to talk about how in my company, we reduced unidentified deductions from coming from 100% down to 15%. And show of hands, how many people are using the cash app cloud at the moment? How many people were thinking about using the cash app cloud? [0:19] Gregory Ottalagano Okay. It's a terrific tool. Terrific tool, but we're going to go through some things first. First, I just want to clear some things up. Contrary to belief, when this picture came around, I happen to be out of the office and my boss sent it to me. And he asked me, he said, "You got something that you need to tell me?". And I told him, I said, Yeah, I said, my drug ring is far more advanced than that. But I was happened to be out of the office and no, and that's not me. So that was kind of a fun thing that ran around the office for about six months. They still didn't believe me. [1:00] Gregory Ottalagano The second thing I want to talk about is a string. Okay, it sounds weird and I'm even going to talk about string. But…

What you'll learn

  • Leveraging HighRadius cloud solutions for freeing up as much as 16 man hours a day
  • Maximizing the ROI on A/R automation and doing the right service to your company

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HighRadius Integrated Receivables Software Platform is the world's only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway - covering the entire gamut of credit-to-cash.