15 Hackett Recommended Metrics to Evaluate Your Team and Process
This e-book outlines the 15 metrics recommended by Hackett group to benchmark against World-Class organizations.
Executive Summary
Hackett Value Grid: World Class Finance Performance on an Empirical Level
Comparing your organization to peer group and world-class organizations
The Hackett Value Grid shows how your baseline performance compares to your peer group and to world-class performers. World-class performance is defined to be the top quartile performance in operational efficiency and effectiveness process metrics.
What is World-Class?
What does it look like, how is it different?
EFFICIENY
World-Class organizations are more efficient, by having:
- Lower total costs
- Faster cycle time
- Higher Productivity
EFFECTIVENESS
World-Class organizations are more effective, by having:
- Accurate decision making
- Better alignment to business
- Optimized working capital
Monitoring performance helps the organization identify process issues before they become a major problem that affects business outcomes.
Hackett group has identified top 15 metrics and benchmarked against the World-Class companies based on efficiency and effectiveness of the processes. In this e-book, we delve deeper into how best-in-class organizations compare with the rest in the order-to-cash (O2C) cycle.
