1. Drive Compliance

Understanding Credit and Collections Laws Understanding commercial debt collection laws are critical, especially for those businesses that extend credit to international customers. Knowing what language to use in dunning correspondence and what law to look for in order to file a lawsuit can both help in debt recovery and shield the company against any lawsuits for inappropriate collections practices.

2. Standardize Collections

Customer Segmentation and Correspondence Strategies Still wondering which customers to call, what correspondence method to use, and how to track the communication? All you need to do is go through this chapter for a crash-course on how to correspond with the right customers at the right time.

3. Minimize Credit Risk

Developing a Credit Policy Framework Under the burden of bad debt and uncollectible receivables? Here is the solution. Learn how to develop a robust credit and collections policy framework to reduce credit risk exposure while extending lines of credit to strategic accounts and SMBs.

4. Process Improvement

Reporting and Analytics While it is essential to keep driving the processes and implementing new technologies to earn better results, it is more important to analyze process performance and KPIs and change course accordingly. An advanced reporting A/R dashboard could help you and your executive teams keep track of DSO, bad-debt, and customer profitability.

5. Transform A/R Operations

Understanding Latest Technology Still unaware of fifth-generation technologies, such as Robotic Process Automation and Artificial Intelligence, and how they are revolutionizing the A/R landscape? This chapter is all about the application of advanced technologies to fundamentally transform credit and A/R operations.