Long-Term Vision How Danone Built Future-Ready A/R

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Why this skill is necessary

In order to scale in the organic growth or M&A environment, it is essential to think beyond just customary benefits and focus more on value-additions including efficiency, customer satisfaction, and improved A/R health. They need to think about the ?bigger picture? and drive global process standardization and continuous improvement for scalable and future-ready Order To Cash. Hence, it is imperative for the GPOs to have a long-term vision and plan.

What Danone achieved using this skill

Danone?s Long-Term Vision:

• Danone wanted a technology that can eliminate manual processes and tasks to:
  • Increase accuracy
  • Improve speed
  • Eliminate costs
• Here is what they defined as the long-term vision for their Order To Cash:

• Based on this vision, Danone defined the key solution requirements for their A/R processes

Solution Requirements for Cash Application:

• Handle multiple remittance formats
• Automatically identify and code deductions based on internal codes
• Configure output based on specific requirements for different company codes
• Easy to deploy across different business units

Solution Requirements for Deduction Management:

• Automate collection of claims and POD backup documents from customer websites
• Automate processing of trade deductions (85% of all deductions)
• Track deduction case progress through the resolution lifecycle
• Automate approval/denial correspondence with customer