Understanding World-Class Credit and A/R


This Hackett Group research is an actionable summary that drills down on ?how? World-Class companies have leveraged digital transformation to excel over their peers

Contents

Chapter 01

Executive Summary

Chapter 02

Understanding World-Class Credit and A/R

Chapter 03

What Differentiates World-Class

Chapter 04

What Drives World-Class A/R Performance?
Chapter 02

Understanding World-Class Credit and A/R


What is World-Class?

What does it look like, how is it different?

  • They are more efficient, doing their work faster and at less cost: World-Class organizations have streamlined their operations by leveraging technology to automate the repetitive, manual processes as well as have reduced dependency on resources
  • They are more effective at delivering services to internal and external customers: By automating the core transaction management, A/R teams focus better on customer engagement to improve repeat business and unlock latent business opportunities

World-Class performance focuses on doing more with less Finance cost as percentage of revenue World-Class organizations have been able to largely automate their financial operations and realize up to 45% more savings than their peers. These savings are attributed to:

  • Lowered resource costs
  • Switching to electronic from paper
  • Working capital optimization with faster collections
  • Reduced bad-debt and write-offs with worklist prioritization

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HighRadius Integrated Receivables Software Platform is the world's only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway - covering the entire gamut of credit-to-cash.