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Order-to-cash GPOs today are moving away from a simple cost-optimization approach when managing their shared service centers. To drive higher value, more and more A/R leaders are focused on delivering better customer service, with minimal touchpoints and seamless internal collaboration. Shared service order-to-cash leaders are benchmarking their operations against their industry peers to note how top-performing counterparts are managing disparate systems and customer relationships differently from themselves.

In this session, Jason Herrington, Sr. Director of Collections at EmployBridge will share his vision of top-performing A/R shared service centers and the value they should be delivering to your organization and your customers in 2021. As he talks about the role of technology in achieving that ideal state, he would be joined by Elaine Nowak, Director of Product Management and Marketing at HighRadius who will share more examples and use cases of technology enabling world-class A/R experiences across enterprise organizations.

Complimentary Webinar

Lessons From EmployBridge: Benchmarking A/R Shared Service Operations To Achieve Best-In-Class Status

webinar

Speakers

Jason Herrington

Sr. Director of Collections, EmployBridge

Elaine Nowak

Director of Product Management and Marketing, Highradius

Sarah Fane

Head of Content, sharedserviceslink

What you'll learn

  • Best-In-Class A/R For 2021: Focused on delivering higher customer satisfaction across geographies despite disparate systems
  • Benchmarking framework to ensure better output delivery from A/R Shared Service Centers
  • The EmployBridge example: How they planned the standardization and transformation of their A/R shared services, and what their vision is for the coming months
  • About the Webinar

    Order-to-cash GPOs today are moving away from a simple cost-optimization approach when managing their shared service centers. To drive higher value, more and more A/R leaders are focused on delivering better customer service, with minimal touchpoints and seamless internal collaboration. Shared service order-to-cash leaders are benchmarking their operations against their industry peers to note how top-performing counterparts are managing disparate systems and customer relationships differently from themselves.

    In this session, Jason Herrington, Sr. Director of Collections at EmployBridge will share his vision of top-performing A/R shared service centers and the value they should be delivering to your organization and your customers in 2021. As he talks about the role of technology in achieving that ideal state, he would be joined by Elaine Nowak, Director of Product Management and Marketing at HighRadius who will share more examples and use cases of technology enabling world-class A/R experiences across enterprise organizations.




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    HighRadius Autonomous Receivables Software Platform is the world’s only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Autonomous Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway – covering the entire gamut of credit-to-cash.