Complimentary Webinar

Agenda 2021: Enabling Customer-First Order-to-Cash Teams With Digital Transformation

Coming Soon!


Sajeesh Kumar

Global Head for Invoice to Cash, Genpact

Natalie Fedie

Vice President of Customer Value, HighRadius

What you'll learn

  • Build a customer centric DNA within your order-to-cash team: How to communicate expectations, train resources and fill talent gaps
  • Strategize for digital transformation in the A/R department: Selecting and deploying technology with a customer-first vision
  • Monitor and track customer experience for long-term growth: Tips and lessons to keep in mind for 2021

About the Webinar

For organizations focused on long-term growth, customer experience has to be one of the top priorities in the new year. Customers drive revenue, hence in an economy like the one we are in, it is all the more important for leadership teams to have a customer-centric vision for their companies. While sales and marketing teams are usually considered to be the pioneers of customer-experience within an organization, executives often overlook the role that finance and A/R teams could play in achieving the said objective.

In this webinar, Sajeesh Kumar, Global Head for Invoice to Cash at Genpact and Natalie Fedie, Vice President of Customer Value at Highradius, would explain how digital transformation of order-to-cash could help achieve the CFOs vision of customer-centricity in the new economy. Join them to learn more about building the right team, arriving at the right processes and deploying the right technology for a customer-first receivables department.

About HighRadius

HighRadius’ Award-winning AI-enabled solutions power 200+ Fortune 1000 companies to optimize their Order-to-Cash and Treasury Process. HighRadius’ Autonomous Systems, comprising of Integrated ReceivablesTM , Cash Forecasting Cloud, RivanaTM and FreedaTM , use AI-powered technology and digital assistants to improve Receivables and Treasury processes beyond best-in-class industry benchmarks.

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HighRadius Integrated Receivables Software Platform is the world’s only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway – covering the entire gamut of credit-to-cash.